San Francisco

Healthcare CEO Peer Group

2nd Wednesday of the month  |  8:30 – 11:30 am  |  San Francisco, CA


September 12, 2018

Opening Discussion Topic:

The Making of Kaiser Permanente’s 5-Star MA Plan

The latest CMS Medicare Advantage stats are in: 35% of Medicare beneficiaries have selected MA plans nationally – in California, over 41% have. And, nationally, 57% of all MA lives are in just five plans (Cigna, Humana, United, Aetna – and Kaiser Permanente); yet in California, Kaiser Permanente is the only “Big 5” plan awarded 5 stars by CMS, for its performance. In fact, in 2018, 83% of all Medicare beneficiaries nationwide in a 5-star plan are in one of Kaiser Permanente’s.

Our Featured Guest Speaker, Agnes Strandberg, SVP of Medicare for Kaiser Permanente,
will share with us the strategy behind How Kaiser Permanente Earns, Defends, and Markets Its Stars from Hawaii to the Northwest (Washington and Oregon), California, Colorado, the Mid-Atlantic (Maryland, Virginia, and Washington, DC) and the Southeast (Atlanta, GA). The bar is high, and the benefits for Kaiser Permanente’s members – and the plan – are substantial.

During her presentation, we’ll learn how Kaiser:

  • Focuses on continuing to earn 5 stars!
  • Communicates the convenience of Kaiser Permanente’s online services – particularly to Medicare beneficiaries.
  • Relays the importance of its 5-star ratings for preventive and chronic care, prescription drug services, customer service, and member satisfaction.

Go-Round Discussion: What’s Keeping You Up Nights? Issues for Member feedback.

And if we have time, we’ll get your take on San Francisco’s “Safe Injection Site” pilot.

Upcoming Session Dates

Oct. 10,   Nov. 14,   &  Dec. 12

Past Round Tables

Lessons from Marketing in Healthcare
Eric Neuner, CEO of Health Coach Institute

Weaving a Stronger Social Safety Net for Infants to Seniors
Al Gilbert, CEO of Felton Institute

Beyond the EHR: Using Technology for Patient Engagement & Data Management
Joshua Newman, MD, Chief Medical Officer for Salesforce

New Approaches for Controlling Healthcare's "Unsustainable" Spending Growth
ABL Member Jack Asher, MD, VP and Chief Medical Officer for Anthem Blue Cross and Jamie Robinson, PhD, is Professor of Health Economics at UC Berkeley

FIELD TRIP: Laguna Honda Hospital & Rehabilitation Center

Giving a Lyft to Healthcare – and Other Helpful New Technologies
Dan Trigub, Regional VP at Lyft-Business

Getting into the Weeds: The Implications of Legalized Marijuana
Paul Armentano, Deputy Director, of NORML, the National Organization for the Reform of Marijuana Laws

Introducing the Greater Bay Area's Super Provider Network
Joel Criste, CEO, Canopy Health

Meeting Seniors' Social and Economic Needs to Better Health
Maya Altman, CEO, Health Plan of San Mateo and Janet Van Deusen, Manager of the Health Insurance Counseling and Assistance (HICAP) program in Alameda County, at Legal Assistance for Seniors

Benefits of ABL

Members are able to stay abreast of industry trends that affect their business and keep ahead of the curve in their rapidly changing industry.  Connections made within the Round Tables – and throughout the  ABL Organization – further accelerate business growth, Members experience full value and a solid return on their investment of time and fees when attending Round Tables on a regular basis. .

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