Technology Executives CEO Group

Thursday, December 5, 2024

Discussion Topic:

Launching Operational “Modifications” – Key Success Factors?

Introducing any operational practice changes to any organization with over 3 people can easily meet with resistance or simple failure to gain traction. So, four factors relative to any significant operational practice changes are generally worth considering (two of which are discussed in detail in the current issue of the Harvard Business Review). First, our motives in deciding to drive a particular change might bear re-examining. Second, some of our team members’ various motivations for work may also be a significant consideration. Third, the choice of terminology and the framing of the change process may also be a key consideration. Fourth, the process, if any, you plan to use to implement it.

As to our own motivations for change, “to avoid the agility trap In an environment of rapid change…can lead to chaos” can be a useful concept in examining our own motives for a particular change. Relative to the motivations of our team members, and some of the factors that shape those motivations; “If companies listen to employees the way they (should) do (with) customers, they can increase retention and engagement.” Framing an operational change in a presentation as a major transformation of how we’ll now be working, or framing the same change as a series of necessary modifications to our various workflows – that will need to occur over time, can have very different impacts on the same team members. Lastly, there are various useful ways to understand a significant organizational “change” to develop a better grasp of employee feedback and observations.

In our discussion, after a brief overview presentation of the above, we’ll have a discussion in our Round Table regarding:

• What was the scope (organization wide, One small, or one large group), and other descriptions of it?
• What kind of employee buy in, if any, did you get for it?
• How did you frame/describe it and your process for achieving it, when you first presented it?
• What would you consider your 3-4 key success factors in launching and implementing it?

Following our Topic Discussion, we’ll have an Extended Go-Round about “What’s Keeping You Up Nights?”

UPCOMING MEETING DATES

2024: JAN 4    FEB 1    MAR 7    APR 4    MAY 2   JUN 6    JUL 2    AUG 1    SEP 5    OCT 3    NOV 7    DEC 5

This Table meets on the 1st Thursday of each month.
Monthly meetings are held via Zoom with occasional In-Person sessions.

Past Discussion Topics