Bay Area

Healthcare Executives Group

3rd Thursday of the month |  8:30 – 11:30 am   | Oakland, CA (for in-person sessions)

Upcoming Meeting

January 19, 2023

Applying IDEO’s ‘Design Thinking’ Approach to Healthcare Services

Guest Presenter: Dennis Boyle, IDEO’s Health & Wellness Practice Leader

Dennis wowed his audience at Innovations in Healthcare in mid-December, primarily speaking about how IDEO’s famous “Design Thinking” approach has been used to develop medical products. However, it turns out that the majority of IDEO’s work today is for service companies and in the area of “consumer experience,” particularly in the Health & Wellness Practice that Dennis heads. And that’s what he’ll explore with us, bringing several case studies to the discussion – plus applying the process to one of your examples.

Dennis will share several IDEO “customer experience” case studies, and we’ll look to hear your ideas, too.

Dennis Boyle is a Partner and a founding member of IDEO. The Health and Wellness Practice, which he leads, works with clients in medical and consumer healthcare industries to develop innovative consumer experiences, strategies, and products for promoting healthful living and behavior change. He’s contributed to more than 50 patents, and created the TechBox at IDEO, a collection of tools used for creative problem-solving, research, and in communication both inside and outside the company. He also teaches “Design for Better Health” at Stanford’s, a course that draws students from each of the university’s graduate schools.

IDEO’s headquarters are located in San Francisco office, but their ~700 employees are also officed in Cambridge, Chicago, London, Munich, Shanghai, and Tokyo.

Upcoming Meeting Dates

2023: JAN 19   FEB 16   MAR 16   APR 20   MAY 18
JUN 15     JUL 20    AUG 17   SEP 21     OCT 19    NOV 16
Dec 6 – Combined session for the Innovations in Healthcare Awards Event

This Table meets on the 3rd Thursday of each month.
Meeting are held via Zoom with an in-person session held quarterly

Past Round Tables

  • How COVID's Taught America to Innovate
  • California's Master Plan for Aging
  • Predicting What's Next in The New Normal
  • How to Bring the Patients Back In
  • Finding the Value in Value Based Care
  • Cybersecurity Risk Mitigation - While Your Team is WFH
  • Beyond P4P: AMP'ing-Up IHA
  • Lessons in Healthcare Purchasing from CalPERS
  • AI Innovation for Healthcare
  • Best Practices for Re/Training Your Team
  • Lessons from Integrating Acquisitions
  • Moving to Value: Healthcare Lessons from Beyond the Bay
  • Moving from Innovation to Adoption
  • AHS: Caring, Healing, Teaching, Serving All
  • Utilization Matters!
  • Lessons from Running California's Largest IPA
  • New Approaches for Delivering Care
  • Lessons Learned from Geographic Expansion
  • Successful Healthcare Business Lessons Using The Jackpot Principle
  • Moving Towards Value
  • How AI's Changing Healthcare