Technology Executives CEO Group

Thursday, April 3, 2025

Discussion Topic:

Navigating Uncertainty – Best Ways?

In our Round Tables, we’ve addressed volatility and uncertainty frequently in the past. Key issues such as major economic downturns (2008-10) forced many of us to rethink our businesses. The arrival of COVID a few years ago was another driver of developing game-changing approaches to running our businesses. Now we are dealing with AI, and more recently, Agentic AI, as they reshape our communications through words, images and videos, and modify the way we conduct business, with new ways to manage our data and workflows.

Coupling these technological drivers of change with a very volatile new U.S. Administration – relative to global and domestic economic policies, military deployments and build-ups, government agency downsizing, and cultural and educational institutional changes – are creating increasing market and societal volatility and uncertainty. These various changes could rapidly impact how many of us will conduct business in the next several months, as we possibly become threatened by changes in our customer base including expectations relative to our product/service offerings and customers’ own financial environments.

In our Discussion Presentation we’ll explore approaches to dealing with this level of uncertainty. For some it’s familiar territory. For others, we’ll be providing new AI-augmented research. And another approach we’ll touch on comes from a book just published on March 4th.

After our Presentation, we’ll get to the most important part of our Discussion, when our Members answer and comment on the following questions:

• How important is navigating uncertainty to you at this point in time? Why?
• What are the key uncertainties you now face with your business?
• What have been the best ways you’ve dealt with past major uncertainties?
• How do you now plan to deal with your key uncertainties?

As always, we’ll look to hear and discuss, “What’s Keeping You Up Nights?” and we’ll also serve as Strategic Advisory Board Members to Greg Hindson as he makes his Featured Member Presentation.

Greg Hindson is CEO of Nortridge Software LLC., a leading software provider for loan-servicing companies. Greg has been with Nortridge since 1991 and has served as CEO since 2007.

Nortridge Software provides lenders and loan servicers with the automation needed to more profitably originate, service, collect, and report on loan portfolios. Since 1981, Nortridge has leveraged its experience in banking, lending, and software development to provide clients with quality software solutions and excellent support services. Today, the Nortridge Loan System is valued by loan servicing companies representing a wide range of industries and loan portfolio sizes. Nortridge’s partners include Doxim, Merchant Partners, MicroBilt, Oracle, Payix, Repay, Solutions by Text, and Van Wagenen Financial Services.

Greg has been a C++ developer and designer for almost 40 years. Starting first in the 1980s developing the program to automate his family’s construction loan and escrow company, before moving on and joining Nortridge Software to manage the development of the Nortridge Loan System, Greg has become an expert in loan servicing and enterprise financial systems.

UPCOMING MEETING DATES

2025: JAN 9    FEB 6    MAR 6    APR 3    MAY 1   JUN 5    JUL 10*    AUG 7    SEP 4    OCT 2    NOV 6    DEC 4

This Table typically meets on the 1st Thursday of each month.

*July session moved to July 10 due to 4th of July holiday.

Monthly meetings are held via Zoom with occasional In-Person sessions.

Past Discussion Topics