17 Sep Greater Patient Engagement on their Healthcare Journey (Part 3 of Blog Series)
This is PART 3 of Mimi’s 5-Part Blog Series on “The 4 Top Accelerators of Healthcare’s Digital Transformation”
A second major theme revealed by the Health IT sages interviewed for Becker’s Health IT “20 bold predictions for health IT in the next 5 years,” is the potential for much higher levels of patient engagement.
As Laura Concannon, MD, Regional CMO of Amita Health (in Illinois), shared, “improving communication technology from the patient’s perspective will guide where healthcare will go next.” As she illustrated: “we need to become more nimble and meet them where they are. Whether it’s streamlining their in-person care using digital charting to provide more time with a physician or engaging with patients via text or email outside of their visit to ensure care plans are understood and followed.”
Tom Andriola, Vice Chancellor of IT and Data at UC Irvine, noted that “the pandemic put on steroids many of the current trends for technology and data-infused intelligence, a.k.a, AI, or as I like to call it for healthcare, ‘augmented intelligence.’” To enable patients to better manage their health journeys – and his own, he’s a big believer in allowing patients to build a “’digital health twin’ infused with data from many different sources provided by my health provider, my insurer and, most importantly, by myself.” He also was the only person interviewed who mentioned that “food is becoming digital too and is a primary driver of health through how you feed your microbiome.”
Digital Equity Urgently Needed to Improve Health Goals
Emily Webber, MD, CMIO of Riley Children’s Health (in Indiana), is a big believer that “the next five years will force the urgency for digital equity to truly improve health goals. Access to high-quality care will rely as much on your access to WIFI, as it does on the number of bricks and mortar clinics and hospitals.”