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ABL Technology Member News & Industry Trendletter * February 21, 2019

>>> Andrew Bodis is President and CTO of The Development Factory, which serves businesses looking to develop and launch (or replatform) digital products that grow top-line revenue or increase operational efficiency. The Development Factory deploys whole product teams, partnering with clients to help them achieve business technology goals faster, with less friction, and no upfront investment in recruitment, tools, and processes. The company is a reliable and instantly scalable partner, while keeping costs in line with freelance or internal team budgets, and offering product strategy, implementation, education, and training. Andrew brings 17+ years of experience in web usability, interface design, and web and mobile applications development. He has designed and built a range of online products, such as Sell Metrics, the leading Canadian competitor to SalesForce; Easy Med Mobile, an international health management and reminder platform; and My Time Blocks, the proprietary time management tool of The Development Factory. Prior to founding The Development Factory in 2010, Andrew was Principal and Creative Director of The Bodis Agency, VP of Operations for Nexvision, and Creative Director of Cold Media. Andrew has joined the Monrovia Round Table.

>>> Bryan Hinckley is President of Electrosonic, Inc., an audio-visual technology company that designs, integrates, and services systems of all sizes. Electrosonic focuses on applications where it provides expert knowledge in high resolution displays, professional audio systems, interactive solutions, sophisticated control systems, and other applications of complex digital media technology. The company also maintains unique, complex projection and optical engineering skills in house. Many customers are also looking for long-term operational and technical support capabilities, provided through the company's dedicated Service division. Electrosonic provides remote monitoring capabilities to maximize system uptime and maintains the capability to support its clients internationally with its services. Bryan has been with Electrosonic since 1999, in progressively more responsible positions, including GM of US Products; Business Development Manager - Entertainment; Entertainment Solutions Director; and VP of Sales. He has served as President since February 2017. Earlier in his career, he was a Technical Director with Landmark Entertainment Group. Referred to ABL by Nick Weiss of Easy Breathe, Bryan has also joined the Monrovia Round Table.

  VR, AR, and MR: How Far They’ve Come
by Mimi Grant

Just a few years ago VR was all about gaming. Now it's impacting virtually every industry - including retail. Learn where to fly your dragon at a Walmart possibly near you.

Nearly two years ago, my husband and I ventured north to Silicon Valley to take in SVVR. As their promotion said, it was "VR's main event" - and it filled the San Jose Convention Center. But, frankly, I wasn't overly impressed with the applications beyond gaming. After all, Morton Heilig started the field in the 1950s and built the Sensorama as a prototype of his "experience theatre" in 1962. But, fast forward to today, and there is a lot happening - way beyond fun and games; and not just with VR, but AR and MR, too.

Just as I did, you may be asking: "What's MR?"

Well, you already know that Virtual Reality - VR - creates a digital environment that replaces the user's real-world environment. And, that Augmented Reality - AR - overlays digitally-created content into the user's real-world. MR - Mixed Reality - seamlessly blends the user's real-world and digitally-created content, where both environments can coexist and interact with each other. CLICK HERE TO READ REST OF BLOG.

  • 3/1 - San Gabriel Valley/Monrovia Round Table
  • 3/7 - Orange County Round Table
  • 3/8 - West Los Angeles/Santa Monica Round Table
Cornerstone Opens New Utah Office & Wins Award

Cornerstone OnDemand recently opened a new office in Sandy, Utah, where it plans to hire up to 350 people. The 26,000-square-foot office is in a suburb of Salt Lake City, in an area dubbed the "Silicon Slopes." This will be Cornerstone's second-largest office in North America, behind Santa Monica, and its 20th office worldwide. Meanwhile, Cornerstone was named among the "Best Corporate Extended Enterprise Learning Systems" in the 2019 Talented Learning Awards. (Adam Miller, West Los Angeles)

GetVisible CEO Provides Formula for Digital Marketing Success: Video

Jason Ciment, CEO of GetVisible, recently gave a seminar to 50 attorneys in a special group within the Provisors community in Southern California. Jason has adapted his 18-step formula for digital marketing success into a how-to presentation for healthcare organizations - you may watch this 20-minute webinar here to see how easy it is for any healthcare organization to become its own chief digital marketing officer. Jason covers search engine optimization (SEO), social media marketing, and website design and conversion, with some extra advice for companies running WordPress-powered websites. (Jason Ciment, West Los Angeles)

myKaarma Debuts service@home

myKaarma recently launched service@home, which helps auto dealers deliver exceptional customer service to anyone unable to visit the dealership for their auto service needs. With service@home, the customer makes an appointment, a driver is dispatched to pick up their vehicle when/where designated, and the driver conducts a video walkaround to confirm the vehicle's condition. As the driver returns the vehicle to the dealership, the service@home platform live tracks the route, which can easily be viewed by both the dealership and the customer. A service advisor is in constant contact with the customer through myKaarma's communication features (text, voice, email) and can send pictures and technician videos about additional recommended repairs. When the vehicle is completed, customers receive a notification and invoice, which can be paid online or upon vehicle delivery. (Ujj Nath, West Los Angeles)

Sidebench Explores Human-Computer Centaur Model in CIO Review

CIO Review recently published an article by Kevin Yamazaki, CEO of Sidebench - Reconciling the AI-human conflict with the centaur model. Rather than half-horse, this centaur is half-computer. A human's nuanced decision-making fuses with the powerful analytics of artificial intelligence to get the job done. With processes that are lightning-fast and conscientious, well-analyzed, and emotionally intelligent, tech companies can reach the right outcome faster. Kevin suggests identifying processes such as analytics, automated responses, and concierge services that could lean on automation. It's important to think about the centaur model as a tool that will push a tech company over the top in terms of its critical thinking capacity, so it helps to define clear goals based on current deficiencies. The next step is to analyze where you can develop a competitive edge in this process. Aside from sheer analytical power, the centaur model's competitive advantage stems from its ability to think quickly. (Kevin Yamazaki, West Los Angeles)

The Development Factory Debuts Get Help LA App

Los Angeles city leaders and Get Help recently debuted the Get Help LA app, which was created by The Development Factory. The app provides tools to refer people who are homeless to services, using geo-coding to show hospitals, addiction care centers, sexual assault resources, shelters, and other nearby resources. Los Angeles first responders have begun using the app in a pilot program, with a plan to release it to the general public after a six-month test period. Future features will include showing the number of available shelter beds in real time, and information about faith-based organizations that assist people experiencing homelessness. Get Help LA will provide training on use of the app and data tracking so that the City can measure the use and efficacy of this tool. (Andrew Bodis, Monrovia)

UGovernIT's Solutions Arm Named Among "100 Most Promising" Tech Companies

Infogen Labs, UGovernIT's solutions arm, has been named to SiliconIndia's "100 Most Promising Technology Companies Founded and Managed by Indians in the U.S." Infogen provides solution-centric services that provide enterprise visibility for all technology initiatives, data acceleration to improve product release velocity, and on-demand talent and augmentation. (Subbu Murthy, Orange County)

MYnd Analytics & Emmaus Life Sciences Announce Merger/Spin-Off & US GSA Contract

MYnd Analytics, Inc. recently entered into a merger agreement with Emmaus Life Sciences, a leader in sickle cell disease treatment, whereby Emmaus will become a wholly owned subsidiary. In connection with the transaction, MYnd Analytics intends to transfer all of its assets and liabilities into its wholly-owned subsidiary, MYnd Analytics California, which is expected to commence trading as an independent company following the spin-off. MYnd intends to continue operating, integrating and growing its technology-enabled telepsychiatry and teletherapy businesses in order to provide enhanced access to behavioral health services, improve patient outcomes, and help lower the costs associated with behavioral health issues.
Meanwhile, on February 4th it was announced that the US General Services Administration awarded MYnd with a five-year Federal Supply Schedule contract as a government supplier, effective January 31, 2019, with the opportunity to renew it for 15 more years. Under the contract, MYnd intends to offer health IT services related to MYnd's Psychiatric EEG Evaluation Registry to federal government departments and agencies, including the DOD and VA, which is America's largest integrated healthcare system with 1,400+ sites of care, serving almost nine million veterans annually. (George Carpenter, Orange County Healthcare)

SAVI Group Shares "Everything You Need to Know" About RCM

In its continuing blog series, SAVI Group provides information on understanding and effectively utilizing RCM solutions. Recent posts include: "Revenue Cycle Management: Everything You Need to Know;" "Ways to Supercharge Your Medical Practice Revenue in 2019;" and "The New Age of Medical Billing: Outsourcing." (Sumit Mahendru, Orange County Healthcare)

Select Data Offers Prep Tips for Upcoming Patient-Driven Groupings Model

In Prepping for PDGM - PPS final rule increases agencies' payments for 2019, finalizes PDGM, Select Data urges Medicare-certified home care agencies to begin now to prepare for the January 1, 2020 transition to a Patient-Driven Groupings Model. The proposed model is intended to remove current incentives to over-provide therapy services and changes the 60-day episode of care unit of payment to 30 days. Also, a new set of groupings for the patient - diagnosis and functional levels - will be introduced that determines the patient's reimbursement for the new 30-day episode. Select Data discusses several areas home care agencies should focus on in order to prepare. (Ed Buckley, Orange County Healthcare, & Ted Schulte, Los Angeles Healthcare)

WISE Healthcare Partners with OCHIN's California Telehealth Network

WISE Healthcare and OCHIN, a nonprofit community-based healthcare IT collaborative which operates the OCHIN California Telehealth Network (CTN), have joined forces to provide WISE technology services to OCHIN clients, bringing the best of eConsult, telemedicine, workflow engineering, and implementation to rural and underserved communities in the counties of Los Angeles, Riverside, San Bernardino, Ventura, and San Diego. WISE will also become a trusted partner in OCHIN/CTN's ongoing research and evaluation of healthcare redesign. Together, this work aims to fundamentally improve and transform the delivery of care for vulnerable patients. (Sajid Ahmed, Los Angeles Healthcare)

Dave Berkus on: Negotiating & Non-Competes

In Can you become a master negotiator?, Dave urges everyone to read the book, You Can Negotiate Anything, by Herb Cohen, and internalize "the three crucial variables, the many styles of negotiation, and the 14 powers you can call upon or recognize when used by others in a negotiation." Other recent blog posts from Dave include What about your previous company non-compete? and Non-competes, gray areas, and salvaging a failed purchase. (Dave Berkus, Monrovia & West Los Angeles)

Electrosonic on: Trends Driving AV in 2019

In Top 5 Trends Driving AV in 2019, Electrosonic, Inc. shares the five most noticeable trends that it sees impacting AV throughout 2019: The Rise of On-Demand and Self-Service; Constant Convergence; Platform Evolutions; Smart Environment Providing Smart Experiences; and Focus on Security. The article provides links to additional blogs which delve deeper into each trend. (Bryan Hinckley, Monrovia)

PeopleG2 on: Compliance in Disclosure Forms

In The Ninth Circuit Wants You to Keep It Simple, PeopleG2 reports that the Ninth Circuit Court of Appeals recently ruled that disclosure forms utilized by employers may violate the FCRA and ICRAA by including extraneous state law notices and potentially confusing language in their background disclosure forms. Both the FCRA and ICRAA regulate background screening and the process that employers must follow when procuring background reports on applicants. Under both of these statutes, before obtaining a consumer report, the employer or other users of consumer reports must provide the applicant with a document that clearly states that a consumer report will be obtained (clear and conspicuous disclosure) and also require that this disclosure must be in a document that consists solely of the disclosure. (Chris Dyer, Monrovia)

Executive Order Makes AI Investment a Federal Focus

President Trump recently signed an executive order asking federal government agencies to dedicate more resources and investment into research, promotion, and training on artificial intelligence. Under the American AI Initiative, the administration is directing agencies to prioritize AI investments in R&D, increase access to federal data and models for that research, and prepare workers to adapt to the AI era. The White House said investment in AI is "critical to creating the industries of the future, like autonomous cars, industrial robots, algorithms for disease diagnosis, and more." The initiative aims to make sure the U.S. maintains its advantage in AI development and related areas, such as advanced manufacturing and quantum computing. (Read Article: Reuters, 2/10/19)

California Governor Proposes Digital Dividend Aimed at Big Tech

California Governor Gavin Newsom proposed a "digital dividend" that would let consumers share in the billions of dollars made by technology companies in the most populous U.S. state. In his "State of the State" speech on Tuesday, Newsom said California is proud to be home to tech firms. But he said companies that make billions of dollars "collecting, curating and monetizing our personal data have a duty to protect it. Consumers have a right to know and control how their data is being used." He went further by suggesting the companies share some of those profits, joining other politicians calling for higher levies on the wealthy in U.S. society. "California's consumers should also be able to share in the wealth that is created from their data," Newsom said. "And so I've asked my team to develop a proposal for a new data dividend for Californians, because we recognize that data has value and it belongs to you." Newsom didn't describe what form the dividend might take, although he said "we can do something bold in this space." (Read Article: Bloomberg, 2/12/19)

Amazon Nixes New York City Headquarters

Amazon last week canceled its plans to build an expansive corporate campus in New York City after facing an unexpectedly fierce backlash from lawmakers, progressive activists and union leaders, who contended that a tech giant did not deserve nearly $3 billion in government incentives. The decision was an abrupt turnabout by Amazon after a much-publicized search for a second headquarters, which had ended with its announcement in November that it would open two new sites - one in Queens, with 25,000+ jobs, and another in Virginia. (Read Article: New York Times, 2/14/19)

Industry Leaders Plan Foldable Phone-Tablet Combo

Many technology companies are working on the next trend in smartphones: foldable handsets that can convert to tablets. So far, Samsung, Huawei, LG, Oppo, and more are reportedly working on handsets that use flexible screens and batteries to offer foldable tablet/smartphone hybrids. (Read Article: Digital Trends, 2/7/19)

SF-to-LA High-Speed Rail Unrealistic: Governor Newsom

During Gov. Gavin Newsom's first State of the State speech recently, he announced he would put the quest for high-speed rail connecting San Francisco and Los Angeles far on the back burner. Instead, Newsom offered a consolation prize: high-speed rail between Bakersfield and Merced. "Let's level about the high-speed rail," Newsom said, "the current project as planned would cost too much and, respectfully, take too long. Right now, there simply isn't a path to get from Sacramento to San Diego, let alone from San Francisco to L.A. (Read Article: SFGate, 2/12/19) The estimated cost to construct the main line between San Francisco and Los Angeles, pegged at $35 billion in 2009, has ballooned to $77.3 billion, according to the latest business plan by the High-Speed Rail Authority. The figure includes the initial segment through the [Central] Valley, which is estimated at $10.6 billion. (Read Article: Sacramento Bee 12/23/18)

Meanwhile, Hyperloop is Testing 600 MPH Transit System

Outside of Las Vegas, Virgin Hyperloop One engineers are testing a radically different type of mass transit: one that aims to move people and cargo in small wheel-less pods in a vacuum tube at speeds that could exceed 600 miles per hour. The company is one of several in the U.S., Canada, and other countries developing hyperloop technology, which works by propelling pods using magnetic levitation through a low-pressure, near-vacuum tube. (Read Article: New York Times, 2/18/19)

Apple Begins Modem Development for 5G

Apple Inc has moved its modem chip engineering effort into its in-house hardware technology group from its supply chain unit, two people familiar with the move told Reuters, a sign the tech company is looking to develop a key component of its iPhones after years of buying it from outside suppliers. (Read Article: Reuters, 2/7/19)

Smartwatch Wearables Gaining Mainstream Acceptance

Today, 16% of adults own a smartwatch, 4% more than did in December 2017, according to analyst firm NPD, and for 18- to 34-year-olds, 23% own one. Meanwhile, NPD expects adoption among older people to expand this year, due to the Apple Watch Series 4's health-focused features. NPD attributes the uptick in smartwatch sales to more devices now coming with built-in LTE, allowing users to leave their phone behind and still be connected. At the end of November 2018, smartwatch sales in the US were up 51% year over year, bringing in $5 billion in revenues largely for Apple, Samsung, and Fitbit. (Read Article: ZDNet, 2/13/19)

Connected Cars Integrating with Smart Homes

For many people, their two most expensive possessions are a home and a car. Now technology is bringing both together, one as an extension of the other. In an accelerating trend, smart homes and connected cars are converging - and the pairing promises new lifestyle benefits. It Is Innovation (i3) magazine explores the intersection of these two technologies. (Read: CTA's It Is Innovation Magazine, 1/9/19)
Meanwhile, the U.S. installed base for smart speakers grew to 66 million units in December 2018, up from 53 million in the September 2018 quarter and just 37 million in December 2017, reports research firm CIRP. Also, 35% of smart speaker owners now have multiple devices, as of December 2018, up from 18% a year earlier. (Read Article: TechCrunch, 2/5/19)

Samsung Opening First U.S. Retail Stores, Including in L.A.

Smartphone maker Samsung is opening up three new retail stores, including at The Americana at Brand in Los Angeles, marking its first foray into the retail environment. The Samsung Experience Stores opened on February 20, in L.A., Garden City, New York, and Houston, Texas. (Read Article: socaltech, 2/15/19)

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