ABL TECHNOLOGY ONLINE
ABL-Tech Member News & Industry Trendletter * April 17, 2025
UPCOMING ABL-TECH
ZOOM TABLES + AN IN-PERSON EVENT
    These upcoming ABL ZOOM Tables will discuss "Keeping Your Organization Agile - What's Working?"

  • 5/01 - OC ZOOM Table - featuring Ujj Nath, Chairman & CEO, myKaarma
  • 5/09 - LA ZOOM Table - featuring Chris Campbell, President & CEO, AssetSmart

  • 5/21 - Membership-wide IN-PERSON EVENT (in OC, 9 am - 3 pm):
    "PUTTING AI AGENTS TO WORK PROFITABLY!" At warp speed, AI has become the most significant technology advance in our generation. Plus, it's taking us to new heights of profitability. Our five speakers are not just using AI, they're profiting from it - and YOU will learn how too, when you hear from the Event's Human Speakers pictured below. ABL Members, Look For Your Emailed Invitation and RSVP ASAP!
May 21st Event Speakers
EXPANDED ARTICLES
ABL-TECH MEMBER NEWS
Alvaka (Oli Thordarson) Spotlighted for Alliance with Ingram Micro & Addresses AI-Driven Cybersecurity

The ChannelPro Network recently featured Alvaka's partnership with Ingram Micro as a headline in its weekly news roundup. ALSO, read Alvaka's recent article - Leveraging AI-Driven Detection Systems for Ransomware Prevention, which explains that AI-driven ransomware detection systems offer a dynamic layer of defense against the scourge of ransomware. By tapping into the power of machine learning and complex algorithms, AI-driven systems are trained to detect, analyze, and respond to ransomware indicators swiftly. (FRI)

California Lightworks (George Mekhtarian) Featured in Industry Journal

MMJDaily recently published an article featuring California Lightworks' (CL): "MegaDrive UnderCanopy LED lights in action." In the article, the grower has installed LED top lights over all its cultivation, with over 12,000 fixtures from CL. Developing an under-canopy lighting system is no easy feat, as there are quite a few issues and challenges to address, above all the fact that the electronics are quite close to water where there's the risk of moisture getting in the fixture. With MegaDrive, there are no drivers or electronics in the fixtures themselves - only LED boards and waterproof connectors. Also, CL has designed MegaDrive in such a way that it's plug and play, with no need of a degree in electronics to install it. (FRI)

Chris Dyer Encourages Fostering Individual Strengths

Chris recently published an article in Forbes - The Secret To Sales Success? Stop Treating Everyone The Same, in which he contends that sustainable performance doesn't come from forcing everyone into the same mold; it's driven by individual strengths. Every member of your team brings something different to the table, such as natural relationship-builders, strategic thinkers, and persuasive storytellers. Instead of focusing on procedure, focus on identifying and nurturing individual strengths. Chris discusses embedding individualization into your sales strategy, cultivating collaboration, celebrating contributions, measuring success, and more.
ALSO, Chris has been the featured guest on recent podcast episodes: Business Matters with Karl Fitzpatrick - where he discussed characteristics of a positive company culture and how to create one for remote and hybrid workers; and in The Ambitious Introvert, he promotes "Leadership, Company Culture & The Power of Introverts." (FRI)

Eckert & Ziegler (Frank Yeager) Inks Supply Agreements with Actinium Pharmaceuticals & AtomVie Global Radiopharma

Eckert & Ziegler SE (EZ) and Actinium Pharmaceuticals have entered into an agreement by which Actinium will have access to EZ's high-purity Actinium-225 (Ac-225) to further develop its promising lead product Actimab-A, as well as additional early and late-stage development candidates for clinical trials. Targeted radiotherapies using Ac-225 have shown great promise in the treatment of cancer.
AND, EZ and AtomVie Global Radiopharma announced a global supply agreement in which EZ will provide its high-quality non-carrier added Lutetium-177 chloride to support AtomVie's CDMO activities for radiopharmaceutical manufacturing. (FRI)

Get Visible's Jason Ciment "Crashed ChatGPT" & Shares How + His Conclusions

Jason Ciment, CEO of Get Visible, recently shared a short video with the comment, "I crashed ChatGPT today doing what I thought was an easy search for companies in the aerospace industry. Here's the reason I think this video is important. Over the last month we worked and recently released a beta version of a custom GPT script that analyzes content and generates a report to improve the content. There are 9 documents behind the scenes that govern the rules and guidelines followed to analyze the content for writing quality and for SEO purposes. One of the big achievements with the custom GPT development was discovering glitches in ChatGPT both in terms of its [in]ability to override internal prime directives AND its inclination to lie to you about things that it says it did, even when it didn't do them. I recorded this video today doing a simple search for companies to demonstrate not just that it got stuck in a loop that it could not override after more than 15 attempts, but more importantly how it just confirmed to me again and again that it was doing something which it clearly was not doing. The lesson learned is you need to be careful when you get stuck using LLM's because ChatGPT (probably like other LLMs) is not reliable to give you comfort that when it says something is happening that it is really happening. I think this is worse than a hallucination. Let me know your thoughts." (FRI)

iMediSync (Dave Berkus) Announces Webinar in May + Dave Writes About "Demand Pull - Cost Push"

iMediSync will present a webinar on May 29 - EEG and Medication: A Clinician's Guide to Interpretation & Application - focused on leveraging Electroencephalography (EEG) and Quantitative EEG (QEEG) to enhance medication selection accuracy through the identification of neurobiomarkers.
AND, read iMediSync's recent article - Biophotons: Future of Light-Based Therapies.
MEANWHILE, Dave's recent Berkonomics articles include: Demand pull - cost push. An important econ lesson for you! and How never to run out of cash! (FRI)

myKaarma (Ujj Nath) Discusses Tech Gaps & Solutions + Genchi Genbutsu

In The #1 Tech Gap That's Killing Your Dealership's Profit Margins, myKaarma notes that integration of multiple tech tools is key to a lightning-fast service experience, and then discusses the #1 Tech Gap that every dealership should consider: bridging. In summary, it's integrating your payment processor with your dealer management system.
AND, in Go and See for Yourself: "Genchi Genbutsu", myKaarma explores this familiar term in management circles, as well as a central principle of the Toyota Production System, which also guides myKaarma.
PLUS, in Rethinking Service Departments: Value Chains, BPM, myKaarma says that service departments are profit centers in disguise, with largely untapped potential that can be unlocked through business process management and value chain thinking. (TH)

Nortridge Software (Greg Hindson) Explains Mortgage & Loan Payment Software

In Which Mortgage Servicing Software Do Lenders Prefer?, Nortridge Software describes how its mortgage loan servicing platform offers an all-in-one solution for handling every stage of loan management, providing lenders with robust tools to streamline operations, ensure compliance, and improve efficiency from loan origination to payoff.
AND, in Top 4 Loan Payment Processing Options for Loan Servicers, Nortridge explores several essential payment options and how its loan servicing software simplifies loan payment processing and servicing. (TH)

Optimum Info (Arvind Verma) Discusses Digital Transformations in the Auto Industry & Key Questions When Choosing a Solutions Provider

In Digital Transformations disrupting Automotive Companies and their Retail Network, Optimum Info (OI) notes that automotive manufacturers have long understood that investing in data, machine-learning and automation was the future shift of the industry to avoid "getting stuck in the horse trade." With more uncertainty on the horizon, investing in adaptable business solutions that can automate internal processes and eliminate manual work will be the key to improving retail decision-making.
AND, in 7 Questions Manufacturers Should Ask When Evaluating a Solutions Provider, OI suggests these key questions to ask when evaluating a business solutions provider: Do they know my business? Do they have an existing solution, or will this need to be custom developed? How will data be migrated or integrated into a new solution? Are they flexible? How will we be supported? What is the total cost of ownership? And, What do their customers say? (TH)

Payani Media (Ali Payani) Offers Tips for Surviving & Thriving in Uncertain Times

Ali Payani, CEO of Payani Media, recently published an article in Forbes - Surviving And Thriving In Uncertain Times: Six Strategies For Business Success, which outlines six practical strategies to help businesses stay resilient, adapt quickly, and keep growing - even when the landscape is challenging, They include: reassess and refine branding and positioning; form an AI team led by marketing experts; revise your content strategy with a focus on video and experiential marketing; and more.
ALSO, Payani Media's recent article - 2025 Branding Trends: Going Minimal - reports that more businesses are shifting toward minimalist branding - putting your core message front and center. By simplifying logos, using neutral or muted color palettes, embracing clean design, and crafting purpose-driven messaging, brands can create a stronger, more memorable presence. This shift is more than a design trend - it's a smarter way to connect in a distracted world. (FRI)

Toast (Ken Neeld) Navigates its GraphQL Evolution

Toast's article - Navigating the GraphQL Evolution at Toast: From BFFs to Federation - shares why they believe that GraphQL is the right technology to build efficient web and mobile applications. They discuss the adoption of GraphQL at Toast, from its early days to the recent paradigm shift towards GraphQL Federation. They explain that with Toast now having over 100 feature teams, their monolithic web application became a bottleneck, as every change needed a coordinated deployment. Because of this, they started to embrace a micro-frontend architecture. (TH)

Marshall Toplansky's Podcast Ponders if DOGE Can Fix Our Bloated Government & the Future of US-Canada Relations

A recent episode of Marshall's and Joel Kotkin's "The Feudal Future" podcast - Barking Up the Right Tree: Can DOGE Fix Our Bloated Government? - explores one of the most controversial initiatives of the Trump administration. They're joined by Shawn Steel, National Committeeman for the Republican National Committee, and Professor Luke Nichter, historian at Chapman University, to explore the deeper meaning behind this government restructuring effort.
AND, in another episode - Trump's Tariffs and the Future of US-Canada Relations - they sit down with John Kay (Quillette) & Rob Roberts (National Post) to break down how this diplomatic rift is reshaping Canada's self-perception and future.
MEANWHILE, Marshall is participating in Chapman University Argyros College of Business & Economics' co-launch of a new executive education program on doing business in America and around the world for the Chinese immigrant business community in Southern California. (TH)

HEALTH-TECH MEMBER NEWS
Eitan Medical's (Roger Massengale) Infusion System a Finalist for Innovation Award

Eitan Medical's Avoset infusion system was a finalist for the National Home Infusion Association's NHIA 2025 Exhibitor Innovation Award. Avoset is the first ambulatory infusion system to leverage Bluetooth and NFC communication to support programming via a PC-based Programming Tool. Through a mobile app, the Avoset Pump remotely communicates infusion data to Eitan Insights, providing remote visibility of treatment and adherence, pumps event log, and geolocation. (OC)

El Camino Health (Cecile Currier) Honored with GHX Supply Chains of Distinction Award

For the second consecutive year, El Camino Health has been recognized by healthcare supply chain leader Global Healthcare Exchange (GHX) as a recipient of the 2024 Supply Chains of Distinction Award. It honors top-performing hospitals and health systems in North America that have demonstrated exceptional commitment to supply chain excellence, innovation, and resilience. (BA)

MedWand (Todd Cornell) Deploys Solution to Thailand

In a recent post, MedWand shared details of its latest deployment in Chiang Rai Province, Thailand, furthering its mission to deliver accessible healthcare to rural communities worldwide. The MedWand device empowers healthcare providers to seamlessly connect patients with specialists, collect critical health data, and significantly improve healthcare outcomes. This initiative exemplifies how innovative telemedicine technology bridges healthcare disparities, optimizes resources, and empowers underserved populations. (OC)

Sheppard Mullin (Linda Igarashi) Suggests Key Considerations Before Negotiating Healthcare AI Vendor Contracts

A recent Sheppard Mullin article - Key Considerations Before Negotiating Healthcare AI Vendor Contracts - discusses the following topics: Expanding role of AI in healthcare; Pre-negotiation strategies - vendor and customer considerations; AI governance and risk assessment, including HEAT Map, NIST AI Risk Management Framework, Attestations and Certifications, and Contract considerations. By preparing effectively and engaging the right stakeholders and collaborators, both vendors and customers can successfully navigate these negotiations. (OC)

TECH INDUSTRY NEWS & TRENDS
AI NEWS & TRENDS
NVIDIA to Manufacture American-Made AI Supercomputers in US for First Time

NVIDIA is working with its manufacturing partners to design and build factories that, for the first time, will produce NVIDIA AI supercomputers entirely in the U.S. Together with leading manufacturing partners, the company has commissioned more than a million square feet of manufacturing space to build and test NVIDIA Blackwell chips at TSMC's chip plants in Phoenix. It's also building AI supercomputers in Texas, with Foxconn in Houston and with Wistron in Dallas. Mass production at both plants is expected to ramp up in the next 12-15 months. Within the next four years, NVIDIA plans to produce up to half a trillion dollars of AI infrastructure in the United States through partnerships with TSMC, Foxconn, Wistron, Amkor and SPIL. (https://blogs.nvidia.com/blog/nvidia-manufacture-american-made-ai-supercomputers-us/)

81% of Field Service Technicians Believe AI Agents Can Help Them Do Their Jobs More Efficiently

Tradespeople and technicians estimate they waste nearly a full day's worth of work every week on paperwork, according to a new Salesforce survey. Data was sourced from a double-anonymous survey of full-time tradespeople and technicians in the US. Respondents included professionals in roles such as equipment installation, maintenance and repair, skilled trades, public works, on-site medical care, and building inspection. The shortages of tradespeople and technicians also mean that service organizations must find opportunities to massively scale operational efficiencies and overall output. The key takeaways of the survey were: Scheduling is the No. 1 efficiency blocker; Administrative work is adding pressure to technicians; and AI agents can improve technician productivity and safety, with 81% of technicians believing AI agents can help them do their jobs more efficiently.
        Technicians estimate that AI agents could take 35% of their administrative tasks off their plate entirely - a savings of over two hours per employee, per standard 40-hour work week. Estimates were even higher in consumer business services (39%) - which includes skilled workers like contractors, plumbers, electricians, and manufacturing (39%) sectors. In addition to agents, respondents are bullish on the impact of hands-free technology - like voice commands - that can empower them to ask questions and record information while staying focused on the task at hand. The use cases that tradespeople are most interested in with regards to AI agents include: troubleshooting with AI text and image recognition, suggesting products and services relevant to customer needs, smart scheduling, automatically summarizing appointments, predictive service needs, automatically filling out forms, automatically creating work order and job briefings, locating required parts and equipment, and filling schedule gaps. (https://www.zdnet.com/article/ai-will-change-the-trades-too-and-field-service-technicians-cant-wait/)

GPT-4.1 Is Here, But Not for Everyone - Here's Who Can Try the New Models

OpenAI recently unveiled a new family of models: GPT-4.1, GPT-4.1 mini, and GPT-4.1 nano, which the company says offer improvements in coding, instruction-following, and long-context understanding, and outperform GPT-4o and GPT-4o mini "across the board." The models were purpose-built for developers and, as a result, will only be available via the API. OpenAI says the GPT-4.1 models were built using developer feedback to improve areas they are particularly focused on, such as following reliable formats, adhering to response structure and order, front-end coding, and more. (https://www.zdnet.com/article/gpt-4-1-is-here-but-not-for-everyone-heres-who-can-try-the-new-models/)

NATIONAL TECH NEWS
Tariff Threats Spark Surge in PC Shipments

Global PC shipments surged during the first three months of 2025, growing 4.8% year over year as vendors stockpiled inventory ahead of expected U.S. tariffs, according to preliminary Gartner analysis. Last year's relatively sluggish market grew just 1.3%. The spike was more pronounced in the U.S., which saw shipments grow 12.6% year-over-year. The U.S. accounted for more than one-quarter of the estimated 59 million units shipped in Q1, the firm said. (https://www.ciodive.com/news/trump-tariffs-spur-pc-shipments-surge-gartner-idc/745308/)

Remote Access Tools Most Frequently Targeted as Ransomware Entry Points; ALSO, AI Agents Emerge as Potential Targets for Cyberattackers

Remote access tools were the initial entry point in eight of every 10 ransomware attacks in 2024, according to a report released by At-Bay. VPNs accounted for about two-thirds of ransomware attack entry points. Indirect ransomware claims continue to rise, showing a 43% increase in 2024, according to At-Bay. Indirect ransomware is when an attack begins on a third-party vendor or business partner, often leading to a data breach or business interruption of a downstream client or partner. The report cites the 2023 MOVE-it breaches and the 2024 CDK attacks. Overall, the frequency of ransomware claims returned to record levels seen in 2021 after a decreased rate of attacks in 2022 and 2023, according to the report., which also notes that midmarket companies, with annual revenue in the $25 million to $100 million range, have seen sharp increases in direct ransomware claims. (https://www.ciodive.com/news/remote-access-tools-ransomware-entry/745198/)
        ALSO, AI Agents Emerge as Potential Targets for Cyberattackers - Digital entities such as bots and AI agents are fast emerging as prime targets for cyberattacks as organizations rapidly increase their reliance on them, cybersecurity firm Delinea said in a recent report. For every human identity, there are about 46 so-called "non-human identities," with the number of NHIs projected to exceed 45 billion by the end of 2025, "illustrating their pervasive presence in modern infrastructures," according to the research. NHIs are digital identities for applications, services or devices, used by organizations to execute automatic machine-to-machine operations, according to a CrowdStrike article. "While human identities remain a primary attack target, non-human identities have quietly become an equally critical - and often overlooked - security risk," the article continues. (https://www.ciodive.com/news/ai-agents-cybersecurity-risks/744803/)

Meta Faces the FTC as Blockbuster Antitrust Trial Kicks Off

Meta is currently facing off against the U.S. Federal Trade Commission in a high-stakes antitrust trial that could result in the company's forced divestiture of Instagram and WhatsApp. The trial in Washington is expected to last weeks and centers around the FTC's allegations that Meta monopolizes the personal social networking market. CEO Mark Zuckerberg, former COO Sheryl Sandberg, Instagram co-founder Kevin Systrom and other current and former Meta executives are expected to testify, along with top brass from rivals TikTok, Snap and Google's YouTube, according to a legal filing. The FTC claims Meta shouldn't have been allowed to buy Instagram for $1 billion in 2012 and WhatsApp for $19 billion in 2014, and the agency is calling for those units to be sliced off from the company. "Acquiring these competitive threats has enabled Facebook to sustain its dominance - to the detriment of competition and users - not by competing on the merits, but by avoiding competition," the FTC said in a legal filing. (https://www.cnbc.com/2025/04/11/ftc-meta-instagram-whatsapp-lawsuit.html)

US Utilities Grapple with Big Tech's Massive Power Demands for Data Centers

U.S. electric utilities are fielding massive requests for new power capacity as Big Tech scours the country for viable locations for new data centers to keep up with the compute demands of AI. A Reuters survey of 13 major U.S. electric utility earnings transcripts found nearly half have received inquiries from data center companies for volumes of power that would exceed their peak demand or existing generation capacity - that's everything they supply to homes and businesses - a metric that reflects the sheer size of oncoming data center needs. Now, the power industry is struggling with a question that will determine the course of billions of dollars in investment: how to meet the demand? Utilities have announced billions of additional dollars in capital spending already this year, with some doubling their five-year investment plans. If utilities underestimate the demand, they risk an unstable electrical grid with a higher chance of blackouts for their customers. If they overbuild, consumer rate-payers could end up with the tab. (https://www.reuters.com/business/energy/us-utilities-grapple-with-big-techs-massive-power-demands-data-centers-2025-04-07/)

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