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ABL Technology Member News & Industry Trendletter * March 19, 2019

>>> David Faye is CEO of Faye Business Systems Group, Inc. (FayeBSG), an award-winning software company and consulting firm known for their breadth of SugarCRM Integration Add-On Products and custom software solutions, which include integrations with CRM, ERP software, accounting, credit card processing, project management, phone systems, and more. FayeBSG's recent accolades include being named to the 2018 Inc. 5000 for the fifth consecutive year. FayeBSG helps growing companies become more profitable by working with them to implement innovative and effective financial and business systems, and by helping them assess, implement, and optimize the right software for the right task. They are a SugarCRM Elite Partner and were the Sugar Global Partner of the Year in 2018. Other products and partnerships include Act-On, Sage 100 ERP, Acumatica, and a variety of custom software solutions. David has been CEO of FayeBSG since 2010. Previously, he was CEO and Co-Founder of Faye, Pollack & Associates, Inc., a full-service IT consulting firm; Co-Founder/Owner of FPA Software, which delivered industry-specific software solutions to the cemetery/mortuary industry; and Managing Partner of David Grant, Inc., a VAR serving accounting and financial applications, and provider of custom programming and application development. David has joined the West Los Angeles Round Table.

  Stressed out! Apps for an Anxious World
by Mimi Grant

The recent college admissions scandal is only the latest indication of how much pressure is on teens to "perform" - to get great grades, get into top schools, and look good on social media. All this pressure leads to stress, anxiety, and depression, and frequently to abusing drugs and alcohol.

Stressed Teens are twice as likely to abuse drugs and alcohol

In its landmark report, in 2003, The National Center on Addiction and Substance Abuse (CASA) at Columbia University found that highly stressed teens, compared to low-stressed teens are twice as likely to smoke, drink, get drunk and use illegal drugs. And, as recently as last week, The Wall Street Journal reported that 90% of those who are addicted, tried drugs before they were 18.

When these stressed-out teens arrived on college campuses, according to a 2017 survey by the American College Health Association, about 61% of the students had experienced "overwhelming anxiety" within the previous year, up from 51% in 2011.

"Talk therapy" replacing long waits for clinicians in countries around the world

Meanwhile, at colleges across the country, non-suicidal students can wait weeks for an appointment in the counseling center. At USC, students frequently must wait up to four weeks during busy times. According to The Economist some of the lack of availability of physicians, clinical psychologists, and social workers is being filled by Cognitive Behavioral Therapists (CBT), who use talk therapy to help the troubled take concrete steps to deal with their negative thoughts, fears and anxieties. And, in Zimbabwe, elderly women, trained in CBT, sit with their "clients" on "friendship benches" in courtyards.

And, when there's no one to talk with, there's an app for that...

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GF Piping Systems Wins "Breakthrough Product of Year" Award

GF Piping Systems' new Stress Less Pipe and Valve Support System was named one of 10 winners in Processing magazine's "2018 Breakthrough Products of the Year" awards. The system was specifically designed to eliminate stress transfer to plastic pipe caused by normal thermal expansion and contraction, improper installation, or seismic events. It maximizes the service life of PP, PVDF, HDPE, PVC, CPVC, and ABS industrial piping systems by providing proper support. (Mike Smith)

Parasoft Debuts Updated dotTEST & C/C++test

Parasoft has released Parasoft dotTEST Version 10.4.1, the company's integrated .NET development testing solution that includes static analysis, security testing, coverage analysis, and unit testing traceability. The update provides significantly expanded support for security coding standards and introduces a new Security Compliance Pack that delivers actionable compliance reporting for OWASP, CWE and UL-2900 to .NET development teams. And, Parasoft announced the latest release of their unified C and C++ development testing solution for embedded applications - Parasoft C/C++test 10.4.2, which continues the product's recent focus on reducing the manual burden of coding standards compliance and providing the most complete solution for testing C and modern C++ code. With this release, Parasoft introduces the industry's most comprehensive testing solution to comply with AUTOSAR C++ and address the challenges of developing safety-critical software in C++. (Elizabeth Kolawa)

PeopleG2 CEO Recognized for Entrepreneurship & Leads Webinar on Listening

PeopleG2's Chris Dyer was nominated for the recent "Orange County Business Journal 2019 Excellence in Entrepreneurship Award," which recognizes individuals who exemplify the American entrepreneurial spirit and have built and sustained successful business ventures. Meanwhile, you may download PeopleG2's recent webinar, Listening is Sexy, in which Chris helps audience members honestly assess their own listening habits, provides actionable ways to improve, and demonstrates how easy it is to go from listening to reply, to listening to understand. Also, Chris recently wrote Is Your Employer Brand Showing? in Recruiting Daily. (Chris Dyer)

UGovernIT & ITC Certify 12 Women CIOs

Twelve women were recently certified as CIOs, having completed the free certification course offered by UGovernIT and the Irvine Technology Corporation. In creating the program, Subbu Murthy and Nicole McMackin assembled a faculty of CIOs, both men and women, who are committed to imparting their experiences and knowledge. The program, designed for IT managers, strongly emphasizes leadership, the role of the CIO, IT governance and management, IT service management, and technology innovation. Another course will be offered in fall 2019. (Subbu Murthy)

Cornerstone Launches Employee Skills Training Challenge

Cornerstone OnDemand recently announced its 5 for 20 Challenge, a program which challenges companies to dedicate 5% of their employees' time to learning, which will deliver significantly improved employee retention - up to a 20% reduction in turnover - and a higher-performing, more future-proof organization. Also, registration for Cornerstone's Convergence 2019 conference is now open. Meanwhile, Yahoo Finance recently interviewed Cornerstone CEO Adam Miller, and his company was named to the Constellation ShortList for Talent Management Suites in Q1 2019, indicating that it offers the key requirements for early adopters pursuing digital transformation initiatives. (Adam Miller)

Faye Business Systems Group Wins Accolades & Updates App

SugarCRM Inc. has named Faye Business Systems Group to its international shortlist of Elite Partners for 2019. From a global pool of nearly 200 partners, just 24 resellers have attained this Elite status. Also, Faye has been accepted into the ServiceNow Sales Program, enabling it to refer, receive training, and provide implementation solutions to ServiceNow customers, as well as access ServiceNow tools and resources to accelerate IT service automation engagements. Further, for the sixth consecutive year, Faye has been named a Bob Scott's Insights VAR Star, for its accomplishments in the field of midmarket financial software. And, Faye announced sweeping updates to their Sugar SMS Messaging Application, Sugar Messaging Powered by Ytel, which allows Sugar users to send and receive SMS texts directly from Sugar. (David Faye)

Sidebench Leads SXSW Workshop on Equitable Design

Sidebench and the WITH Foundation took the SXSW stage on March 11 to present "Equitable Design for Persons with Disabilities." This workshop, the team's third, focused on educating participants on the best practices for designing accessible products while equipping them with the skills needed to implement Universal Design practices into their own company. Sign up here to receive copies of the workshop materials. Meanwhile, Kevin Yamazaki has published several recent articles: "For User Experience Design That Delights, Put People First," in Tech.co; "How to Design an IoT Product Customers Will Actually Want to Use," in Forbes; and "How can apps expand the reach of behavioral health specialists," in MedCity News. Read all of these articles here. (Kevin Yamazaki)

ChromoLogic's Covisus Chosen for Ski Lift Pitch Competition

Covisus, a ChromoLogic company, was selected from startup companies across the U.S. to participate in the recent Ski Lift Pitch event, held in Taos, New Mexico. To be considered, companies must exhibit "early customer validation and traction for a disruptive value proposition; high-growth potential and scalability; and an appetite for building relationships with venture and angel investors." Covisus was identified as developing "technology to forge secure, transparent supply chains, helping companies ensure the integrity of their products." (Naresh Menon)

Alvaka Networks Declares a New Era of Ransomware

In Ransomware v2.0 Recovery - Now, encrypted or deleted backups!, Alvaka Networks warns of a "new, even more malicious era for ransomware that's hitting mid-market companies particularly hard." This new phase is characterized by significantly larger ransom demands, along with well-planned attacks that can also encrypt backup drives. Alvaka shares some of their own recent experiences in working with victims. (Oli Thordarson)

Irvine Health Foundation Participating in Aging 2.0's Caregiving Collective

Aging 2.0 has announced the Caregiving Collective, an initiative to build a data-driven insight, solutions and matchmaking platform that connects innovators in aging with providers looking for next-generation and cost-effective solutions. Founding charter partners of the initiative include Irvine Health Foundation, P&G Ventures, SOMPO Digital Lab, Genworth, and the Centre for Aging + Brain Health Innovation, powered by Baycrest. More information. (Ed Kacic)

Bayer, Aptos & RWTH Collaborating to Study Human Disease Patterns

Bayer, an international life science company, Atos, a global leader in digital transformation, and RWTH Aachen University are working together - using the Atos Quantum Learning Machine, the world's highest-performing quantum simulator, to research the evolution of multi-morbidity human diseases from large data repositories. The project is based on anonymized real-world data of intensive care patients, to analyze and identify correlations between comorbidities and relevant patterns of disease evolution. This concept complements the approach of clinical trial studies that usually focuses on a limited number of patients and well-structured data to analyze disease criteria. (Dirk Schapeler)

CAREMINDr: Patient Engagement is Benefit of Remote Patient Monitoring

In the article, Patient engagement: An unexpected benefit of mobile-enabled remote patient monitoring, recently published in Becker's Health IT & CIO Report, Harry Soza, CEO of CAREMINDr, reports that new remote patient monitoring (RPM) codes added to the Medicare fee schedule for 2019 finally attach a definitive payment for general physiological remote monitoring of chronic conditions. This new, long-overdue reimbursement, and the fact that services from clinical staff - and not just physicians - can now be reimbursed, means providers and health plans will undoubtedly launch new RPM programs in the coming year. And as they do, they will likely notice an unexpected but powerful benefit: improved patient engagement. (Harry Soza)

VivaLNK Launches IoT-Enabled Medical Wearable Sensor Platform

VivaLNK has announced its IoT-enabled medical wearable Sensor Platform, complete with a range of sensors, edge computing technologies, and an Internet of Health Things (IoHT) data cloud. This unique platform captures human vitals and biometrics, and delivers data from the patient to edge computing devices, as well as to the cloud, for application integration and analysis. Available through the VivaLNK Developer Program, the Sensor Platform enables IoHT solution partners to easily capture streams of patient data, such as heart and respiratory rates, temperature, ECG rhythms, activity and more. Partner Vitalic Medical is developing a bedside monitoring solution using the platform. Meanwhile, CEO Jiang Li has published, Why cardiac care is a key focus for the internet of healthcare things, in IoT Agenda. (Jiang Li)

Electrosonic on: Designing Innovative, Converged Environments

In the podcast, Why Smart Design Matters in a Converged Environment, Electrosonic discusses how the rise of integrated technologies is impacting collaboration between industries; missed opportunities, pitfalls, and challenges in this experience-focused environment; how an emphasis on experience is driving AV design forward; what convergence actually looks like in a creative project; and how a deeper consideration of visual, acoustic, and network designs is impacting the process of delivering the desired experience. And, in the blog, 4 Keys to Innovation Center Success, Electrosonic notes that the better an organization is at fostering a truly collaborative environment, the higher the likelihood for meaningful innovations. How specifically you go about building this environment can play a pivotal role in determining effectiveness. Electrosonic addresses logistical aspects of the space, technology requirements, embracing constant evolution, and ongoing challenges, often through mobility and software. (Bryan Hinckley, Monrovia)

Envision on: Addressing Cybersecurity Risks

Envision has recently published a series of blog posts on how it approaches cybersecurity risks. Protecting Data in All Its Phases, part 1 of the series, discusses the need to ensure secure handling of data in all its states - at rest, in transit, and in use. How We Use ISO Frameworks, SOC II Exams and Application Development Policies to Support Cybersecurity, part 2, and A best-team approach to creating a compliant, secure infrastructure - up in the cloud, part 3, each address aspects of the need to develop strong controls and independently verify that what you are doing is meeting its objective. (Satnam Gambhir, Orange County)

Dave Berkus on: Bootstrapping & Accepting Investments

In recent blog posts, Dave covers multiple aspects of company fundraising and dealing with investors, including professionals as well as family and friends. In summary, he advises: "Starting with credit card debt or a personal loan and working through money from friends or family, or simply consulting to earn money for investment, entrepreneurs should consider early resources for capital to produce a prototype, do market research or start to build a team. Once there is progress in any of these critical areas, raising professional investment is easier and the likelihood of a higher valuation makes for retention of more equity during the first important professional round." To learn more, read Dave's posts: Oh, go ahead and ask for a five-million-dollar investment in your startup; and Would you sign a personal guarantee if you have investors?; and Could you have created a "dirty cap table?" (Dave Berkus, Monrovia & West Los Angeles)

Startups Optimistic About AI, Business Conditions, Despite Uncertainty: Reports

Startups are generally optimistic about their business opportunities, and they plan to raise capital and expand their workforces this year, despite "economic and political" uncertainty across the globe, according to the Startup Outlook Report from Silicon Valley Bank. The report polled 1,400 startup founders and executives for its conclusions, which include that 60% of US entrepreneurs think business conditions in 2019 will improve compared with last year, with 9% believing conditions will worsen. The executives also said that raising capital "has grown easier" over the past two years, and the biggest areas of promise in the tech industry today are artificial intelligence and big data. (Read Article: SoCalTech, 2/20/19)

Retail Industry to Spend $5.9 Billion on AI Innovations in 2019

Retail is expected to come out on top in the way of global artificial intelligence spending this year with a $5.9 billion investment in customer service agents, shopping advisers, and product recommendation platforms. In total, the AI market will reach a whopping $35.8 billion in 2019, marking a 44% increase over 2018, according to the latest forecast from International Data Corporation (IDC). (Read Article: Dealerscope, 3/14/19)

Stanford Launches AI Institute to Focus on Helping Humans

Stanford University just announced a new institute whose mission is to develop artificial intelligence technologies and applications that improve the human condition. The new Stanford Institute for Human-Centered Artificial Intelligence (HAI) said it plans to partner with industry, governments, and non-governmental organizations that share the goal of a better future for humanity through AI. (Read Article: Silicon Valley Business Journal, 3/18/19)

Microsoft Workers Demand Company Drop Army HoloLens Contract

In a recent letter addressed to top executives, a group of Microsoft workers demanded the company drop a controversial contract with the U.S. Army. The workers object to the company taking a $479 million contract last year to supply tech for the military's Integrated Visual Augmentation System (IVAS). Under the project, Microsoft, the maker of the HoloLens augmented reality headset, could eventually provide 100,000+ headsets designed for combat and training in the military. The Army has described the project as a way to "increase lethality by enhancing the ability to detect, decide and engage before the enemy." The workers write in the letter, "We are alarmed that Microsoft is working to provide weapons technology to the US Military, helping one country's government 'increase lethality' using tools we built. We did not sign up to develop weapons, and we demand a say in how our work is used." (Read Article: The Verge, 2/22/19)

Future of Sports Is "Interactive, Immersive and Intense"

More people than ever care about sports, but they're watching less TV. Instead, they're checking reactions on Twitter, hunting for highlights on Instagram, and sending "OMG-that-shot" faces on Snapchat. But as more leagues and sports take to Internet streaming, it'll get easier to find stuff to watch. [Editor's Note: the article writer goes on to describe watching games on VR headsets, an app that will show highlights of this year's March Madness college basketball games seconds after they happen, how you can "choose your own adventure" as you watch a game, ways to digitally interact with other fans, the influence of esports, and more.] (Read Article: Wall Street Journal, 3/17/19)

Facebook Working on Oculus Go, Quest Enterprise Editions

Facebook is looking to launch enterprise edition versions of its Oculus Go and Oculus Quest virtual reality headsets this year, according to a recently published job listing. It spells out broader plans to bring augmented and VR technology to the enterprise, starting with dedicated enterprise versions of the two headsets. (Read Article: Variety, 3/4/19)

With thanks to Kenneth Shen for his outstanding Trend-spotting!
Trump Budget Request Seeks $150 Million for Tech Modernization Fund

President Trump's fiscal 2020 budget request seeks $150 million in new funding for the Technology Modernization Fund (TMF), which provides seed money to government wide IT projects that agencies are ultimately expected to pay back. So far, TMF has funded seven projects totaling close to $90 million of the total $125 million Congress authorized for the program. (Read Article: Nextgov, 3/11/19) MEANWHILE, California Senator and presidential hopeful Kamala Harris introduced the Digital Service Act of 2019 last week, a bill asking for a $ 15-million fund for state and local government technology projects. She doesn't want to focus on routine IT maintenance, but on making government services more accessible to the public. The bill is modeled after the US Digital Service, an "elite technology unit" that formed after the Healthcare.gov debacle to fix and improve shoddy federal websites. Harris' bill would provide two-year grants ranging from $200,000 to $2.5 million per year. (Read Article: Engadget, 3/14/19)

Senior Smart Home Adoption to See Rapid Growth

By 2022, the market for connected solutions for seniors will reach nearly $30 billion, while the largest section of that submarket, safety and smart living technologies, is expected to triple in size between 2018 and 2022, reaching over $17 billion, predicts the Consumer Technology Association. Sixty-five million baby boomers are about to outstrip the traditional age for retirement, and how society reacts "is going to be interesting." (Read Article: Digital Trends, 3/11/19)

Amazon's Alexa Deployed Across Patient Rooms at Cedars-Sinai

In what looks to be the first large-scale deployment of voice-driven personal assistants across a healthcare setting, Los Angeles-based Cedars-Sinai has deployed Amazon's Alexa voice assistant across 100+ patient rooms within its hospital. The pilot program lets patients both drive healthcare requests, such as help to go to the restroom, as well as control in-room entertainment, such as operating the TV or listening to music. (Read Article: SoCalTech, 2/26/19)

The Web Just Took a Big Step Toward a Password-Free Future

The World Wide Web Consortium (W3C) has approved WebAuthn, a new authentication standard that aims to replace the password as a way of securing your online accounts. First announced last year, WebAuthn (which stands for Web Authentication) is already supported by most browsers. Its publication as an official web standard should pave the way for wider adoption by individual websites. (Read Article: The Verge, 3/4/19)

Wearables Market Surged in Q4

The global wearables market grew 31.4% during the fourth quarter of 2018, reaching a new high of 59.3 million units, IDC reported. Moreover, year-end 2018 shipments totaled an impressive 172.2 million units, up 27.5% from 135 million shipments in 2017. It's worth noting that IDC recently revised its taxonomy - inflating the numbers somewhat - by expanding its definition of wearables beyond the wrist to "hearables" - headphones and earbuds. (Read Article: VentureBeat, 3/5/19) MEANWHILE, Wearables Forge New Payment Technology Partnerships, as Timex and Mastercard are just two of the big names entering partnerships that bring payment technology to smartwatches and other wearables. The moves come as near-field communication-enabled payment technology continues to gain ground among merchants. (Read Article: Mobile Payments Today, 2/28/19)

Samsung's Digital Health Plan: Smartwatches to Home Robots

Samsung is adding a number of healthcare functions, such as blood pressure and stress levels measurement, to its Galaxy Watch. Such changes to smartwatches' direction and marketing - from wellness nice-to-have to health monitor - are part of a wider trend in health hardware. The growth in chronic diseases, an aging population, and spiraling medical costs are all pushing healthcare providers and insurers alike to turn to technology. While consumers may see the burden of public health increasingly shifting to their personal devices, Samsung is looking even further out, where social care may be delivered by consumer technology in our homes as well. At this year's CES, Samsung debuted a range of service robots including Bot Care, a concept device that could not only help out with everyday household tasks, but monitor health as well. (Read Article: ZDNet, 3/4/19)

5G to Start Rollout this Spring; Will Rule on High-End Phones by Year's End

By this holiday season or in early 2020, all major flagship phones will run 5G - and there may not even be an option to buy a high-end device without the new, super-fast connectivity, according to Qualcomm President Cristiano Amon. (Read Article: CNET, 3/5/19) MEANWHILE, Verizon announced it will increase its unlimited plan by $10 per month for users who want to access 5G speeds, making it the first major US mobile carrier to release 5G pricing. Verizon will begin offering 5G in Chicago and Minneapolis on April 11, and it will be free to customers for the first 90 days. (Read Article: Wall Street Journal, 3/13/19) AND, in preparation for a planned commercial launch of 5G in May, Sprint is showing visitors to its newly opened interactive center in Kansas City how 5G service can change their lives. (Read Article: Mobile Marketing Magazine, 3/14/19)

Corning Working on Flexible Glass to Replace Plastic in Folding Phones

Corning's Gorilla Glass has been a key ingredient in smartphones since the first iPhone - except for folding phones, where the screens are covered in flexible plastic. Corning is now trying to create an ultrathin, highly and repeatedly bendable glass suitable for folding devices. Unlike plastic, which will eventually develop permanent and visibly distorted creases in its folding zones, the glass will remain in its original shape. (Read Article: Venture Beat, 3/5/19)

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