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ABL Technology Member News & Industry Trendletter * November 19, 2019

>>> Ali Payani is Co-Founder and CEO of LookinLA, a leading digital marketing agency recognized by both Clutch and UpCity as one of the best marketing firms in Los Angeles. From strategy to execution to optimization, LookinLA provides comprehensive solutions for every marketing channel - managing clients' entire digital presence, including website design, email marketing, video marketing, social media, SEO, PPC advertising, influencer marketing, and experiential marketing. LookinLA works with all industries, designing plans based on real data - tested, measured, and optimized - to ensure real results. Ali's advanced expertise with artificial intelligence has helped him master digital marketing executions using data-driven marketing techniques. Before moving to the U.S. from Dubai in 2016, Ali was Founder and CEO of Fortment, Inc. and served as a Teaching Assistant at the University of Wollongong. He has been recognized for his Auto Phishing Detector (Best Innovation Gitex Award in Dubai) and has won the Du InfoSec Award and the AI Algorithm Gulf Programming Contest. He has also engineered an AI-based air quality measuring technology that is widely celebrated for the innovation's life-saving potential among those who suffer from asthma. Ali has joined the Monrovia Round Table.

Disney+ Launches Latest Entertainment Industry Disruption
by Mimi Grant

The entertainment industry has had a good run since the first movie theater opened - in Los Angeles, of course - on April 2, 1902. Suddenly millions flocked to the movies, especially once The Jazz Singer, in 1927, effectively ended the silent-film era with the first "talkie." The first major disruption was . . . CLICK HERE TO READ REST OF BLOG in which Mimi briefly discusses the Hollywood studio system leading to the Sherman Antitrust Act and U.S. Supreme Court's Paramount Decree, then television, network TV, cable TV, "the largest private construction project since World War II," VCRs, Blockbuster, DVDs, Netflix, video on demand, video streaming services, binge-watching, and Disney+. [Photo Credit: The Economist]

Cornerstone Teaming with Facebook, Kronos & Digital Natives

Cornerstone OnDemand is collaborating with Facebook's Oculus to accelerate the role of virtual reality in training and developing the global workforce. Cornerstone will work with Oculus for Business to let shared clients build apps that can seamlessly track VR training completion data directly within the Cornerstone Learning Management System. This enables them to access immediate insights into who is using their VR training content and how the training content is impacting employee performance results. Also, Kronos and Cornerstone announced an elevated partnership to immediately offer an enhanced employee learning experience to over 100 joint customers. Meanwhile, Cornerstone announced the availability of Digital Native Advancement, a new series of original nanolearning courses that will help Generation Z, aka Digital Natives, establish themselves at work and communicate effectively with their managers and peers. Cornerstone Studios has produced a mobile-first learning series provided in a quick format. Topics are directly tied to professional skill development and address questions like, "Is it professional to send a text to my manager?," "How do I increase my professional clout on social media?," and "How can I best prepare for my manager 1:1s?" (Adam Miller, West Los Angeles)

FayeBSG & Intelestream Merge to Bring More Resources to Customers

One of the largest SugarCRM Global partners, Faye Business Systems Group, has merged with Chicago-based Intelestream, another top SugarCRM partner, to solidify their position as a leader in the SugarCRM, Customer Experience, and Financial Software spaces. With offices around the U.S., Europe and South America, the combined entity will provide a vast array of experienced global services and products, as well as 24/7 support capabilities to their customer base. The companies' add-on product offerings gives them the most complete SugarCRM add-on solution catalog in the industry. The entire existing Intelestream team will merge into the FayeBSG team, creating one of the most experienced and knowledgeable CRM and CX teams in the ecosystem. (David Faye, West Los Angeles)

GF Piping Systems Unveils Next-Generation Pre-Insulated Piping System

The new COOL-FIT PE Plus pre-insulated polyethylene piping system from GF Piping Systems offers a technological leap in process cooling. The new system builds on the excellent performance of its predecessor by providing even higher thermal efficiency, significantly reduced maintenance and operational costs, and faster installation time. The system is ideal for food and beverage production, pharmaceutical production, refrigerated storage facilities, data centers, dairies, fruit and vegetable processors, slaughterhouses, breweries, and supermarkets. (Mike Smith, Monrovia)

myKaarma Named a Best Tech Company + CEO Quoted in Industry Journal

The Tech Tribune has named myKaarma to its "2020 Best Tech Startups in Long Beach" list, coming in at #2. In making its choices, Tech Tribune evaluated revenue potential, the leadership team, brand/product traction, and the competitive landscape. In addition, all companies must be independent (un-acquired), privately owned, at most 10 years old, and have received at least one round of funding. Meanwhile, myKaarma CEO Ujj Nath is quoted in a recent Markets Insider article about Uber for Business. The automotive sector was an early adopter of Uber for Business and has been particularly interested in Uber for Business' solutions to move customers. "We are always looking to optimize as much of the dealer's process as possible to give back time to service managers, service advisors, and other dealer personnel," said Ujj. "Our Uber Central integration provides dealers with one place to book and track Uber trips for their guests. This will have an immediate impact on guest delays due to waiting for transportation, as well as long term customer loyalty." (Ujj Nath, West Los Angeles)

Nortridge Software Announces DocuSign Integration

Nortridge Software LLC announced that NLS 5.15, its latest release of the Nortridge Loan System, features DocuSign integration, which allows lenders to seamlessly get loan contracts, loan renewals, and default management documentation signed. The integration helps save hours of work because lenders no longer have to take time to send documents back and forth to customers. (Greg Hindson, Orange County)

Parasoft Joins Forces to Make It Easier to Test Complex, Integrated API Call Chains

Parasoft has partnered with Curiosity Software Ireland, a specialist provider in model-based test automation, to provide customers with a rigorous approach for testing today's complex chains of API calls. Combining the companies' products and technologies makes it easier to navigate the speed and unpredictability of modern software delivery. The solution also extends beyond API test creation: to ensure continuous delivery, test environments need to be able to support API testing agility, and this is where Parasoft's service virtualization technology can be used to simulate components that are unstable, unavailable, or outside of the tester's control. The integration with Curiosity enables a model-based approach to virtual service design, allowing users to define realistic service behavior and then generate complete virtual data to power the realistic simulated service. (Elizabeth Kolawa, Ph.D., Monrovia)

PCIHIPAA Debuts "Certified HIPAA Officer" Online Training

PCIHIPAA has launched its Certified HIPAA Officer course to help healthcare professionals comply with important training requirements. The online course is divided into four modules; each utilizes an action-oriented approach, providing the learner with an interactive micro-learning experience. The course can be taken through any mobile device and incorporates start and stop capabilities so busy employees can complete the training at their own pace. Workforce members that successfully complete all four levels earn their HIPAA Officer Certificate issued by PCIHIPAA and qualify for two Continuing Education credits. (Jeff Broudy, West Los Angeles)

PeopleG2's Webinar Will Prove that Being a Leader Doesn't Have to Be Lonely

On December 12, PeopleG2 will present a free webinar - Being A Leader Doesn't Have To Be Lonely - from 11 a.m. to noon Pacific time. Work is more fun and rewarding when you have close relationships with some of your coworkers, but as you climb the corporate ladder, you're surrounded by fewer peers and more direct reports, and it becomes harder to form the same level of social bonds. In this webinar, PeopleG2 CEO Chris Dyer will tackle this problem, sharing best practices and proven strategies leaders can use to drive stronger bonds with both peers and reports, while also maintaining authenticity and professionalism. (Chris Dyer, Monrovia)

Tanner Research CEO to Present Nutrition Science Workshop

On the evening of January 9, 2020, John Tanner, Ph.D., CEO of Tanner Research, will present a free Nutrition Science workshop, where he will share his story about how he suffered a near-fatal cardiac arrest in 2009. Since then, he has studied intensely the causes of heart disease, and found that it can be completely avoided through a proper diet - and cancer, stroke, diabetes, high blood pressure, and about 30 other diseases can be reduced, avoided, or reversed by this same diet. John will field questions and participants will continue nutrition discussions in small groups. The workshop includes a meal and your choice of one of the top books on nutrition science. (John Tanner, Ph.D., Monrovia)

WorkDone & Alvaka to Present "AI & Its Impact on the Workforce"

On December 4, Alvaka Networks will present an Executive Luncheon event - Artificial Intelligence & Its Impact on the Workforce, from 11:30 a.m. to 1 p.m., featuring Joe Rogers, CEO of WorkDone.AI, who will discuss how his company's AI-enabled Work Heuristics platform deploys from a process operations center, performing monitoring, automation, and orchestration to provide "hands-free" digital automation. (Joe Rogers & Oli Thordarson [ABL Healthcare])

Get Visible on: Malicious Redirects, New Search Engine Algorithm & More

Jason Ciment, CEO of Get Visible, has provided the following tips and strategies:
> Here's a follow-up to the website hacking news from my last email: These malicious redirects are total evil because all it takes is changing one line of code to point your website to another website address. I've been cataloguing different methods to lock down your site. Today's method is to change passwords on the MySQL databases and your cPanel hosting account. I know this stuff sounds sort of stupid simple to just change a password. And yet there are so many ways to break into a site that even simple things may get overlooked.
> See what SearchEngineJournal says about Google's newest search engine algorithm update called BERT. As I have been sharing for over a year now, Google's ability to decipher multi-word search queries is getting better and better. This update is all about Google understanding the context of the words in your query.
> In Microsoft Windows, save time by using keyboard shortcuts and TextExpander. "When I type in abbreviations," Jason shares, "the TE software automatically writes out the full word/s I wanted. (Jason Ciment, West Los Angeles)

Dave Berkus on: Motivation & Gamification

In "What's in it for me?" A motivational lesson, Dave states that employees, shareholders, customers, and suppliers are all driven by: What's in it for me? He urges you to develop your action plan and goals to help each of them achieve theirs. In summary: Employees want to be challenged, appreciated, and rewarded for good work. Good suppliers want to create solutions to your needs and distance themselves from their competition. Many customers would gladly share their problems with you hoping that you could provide solutions that would benefit both parties. Board members would experience a special feeling of accomplishment if they, as a group, could help you solve a problem that is strategic to the success of the company.
And, in Gamify those otherwise dull work assignments, Dave notes that many employees are driven by process, actions required to achieve a result. And many of these actions are repetitive to a fault, contributing to boredom and ultimately to restlessness and desire for something new. What to do? Well, Dave says, everyone loves a good game - a short competitive experience with a measurable outcome in which the players know who won and by how much. Such a game challenges each player to play again with learned skills and an incentive to beat the past score. So create small but meaningful competitions between groups or individuals for which recognition or small rewards are published in advance. Allow for wins to be accomplishments of the team, as much as the individual, so that competition is a team sport, not an individual play for power. And celebrate each new first or top score. (Dave Berkus, Monrovia & West Los Angeles)

Bayer Teams with 11 Digital Health Startups & Focuses on Artificial Intelligence

Bayer has signed collaboration agreements with 11 digital health startups, which it will support in an aim for longer-term collaborations to drive forward the development of specific digital solutions to improve patients' health in the fields of cardiovascular diseases, oncology, ophthalmology, pulmonology, radiology, and digital therapeutics. Also, Bayer recently launched LifeHub UK to accelerate and optimize disease detection and data-driven drug discovery by developing artificial-intelligence-enabled imaging solutions. The new hub is the seventh pillar of Bayer's global network of LifeHubs [including one in California] designed to accelerate the co-exploration and development of pioneering solutions to solve global challenges in health and nutrition. (Dirk Schapeler, Silicon Valley Healthcare)

Elemeno Health Partners with Saint Barnabas to Provide Superior Patient Care

Elemeno Health has partnered with Saint Barnabas Medical Center in Livingston, NJ, to implement a web-based micro-learning solution to provide frontline staff with tools and resources to assist in the delivery of best practices. With Elemeno, complicated practices are simplified into interactive guidelines, smart checklists and concise how-to videos, accessible on any device, 24/7. Social elements included in the software are designed to engage and motivate team members, while measuring both quantitative and qualitative feedback. (Arup Roy-Burman, MD, Bay Area Healthcare)

Karen by Care3 Spotlighted in New Book on Innovation

A new book, The Art of Healthcare Innovation: Interviews and Industry Insights from 35 Game-Changing Pioneers, was recently released on Amazon, and an entire chapter is devoted to Karen by Care3 and its groundbreaking innovations, and features company CEO David Williams. (David Williams, Los Angeles Healthcare)

Top 10 Worldwide IT Predictions for 2020: IDC

By 2023, more than half of all worldwide GDP is predicted to be driven by products and services from digitally transformed industries, an IDC report found. Digital transformation involves using technology to improve business operations, which often means modernizing or replacing legacy technologies. To help businesses prepare for this changing tech environment, IDC has outlined 10 IT industry predictions and presented guidance on how to handle them. In summary, they are:
- By 2022, 70% of enterprises will deploy unified hybrid/multicloud management technologies, tools, and processes.
- By 2023, 50+% of all ICT (information and communications technology) spending will go toward digital transformation and innovation, up from 27% in 2018.
- By 2023, 50+% of new enterprise infrastructure deployed will be at the edge rather than corporate data centers, up from less than 10% today. And, by 2024, the number of apps at the edge will increase 800%.
- By 2023, 500+ million digital apps and services will be developed and deployed using cloud-native approaches - the same number of apps developed in the last 40 years.
- By 2023, half of the Global 2000 will name a chief trust officer, who orchestrates trust across security, risk, compliance, privacy, and ethical business operations.
- By 2023, 60% of the Global 2000 will have a digital developer ecosystem with thousands of developers. Half of these enterprises will drive at least 20% of digital revenue through their digital ecosystem/platform.
- By 2025, 66% of enterprises will be prolific software producers, with code deployed daily. 90+% of apps will be cloud native, 80% of code will be externally sourced, and 1.6 times more developers will exist than today.
- By 2023, the top five public cloud megaplatforms will consolidate at least 75% of IaaS and PaaS market share, while SaaS vendors becoming platforms will increase. The top 10 pure-play SaaS vendors will generate an average of nearly 20% revenue from expanding their PaaS services.
- By 2025, at least 90% of new enterprise apps will embed AI. By 2024, 50+% of user interface interactions will use AI-enabled computer vision, speech, natural language processing, and AR/VR.
- By 2025, 20% of revenue growth will come from "white space" offerings, which combine digital services from previously unlinked industries. 20% of partners will be from previously unlinked industries. (Read Article: TechRepublic, 10/29/19)

Most Disruptive Tech of 2020

Tech service provider NTT has released a report outlining the top digital disruption predictions for 2020; all are related to how data is collected, what data is used for, what platforms manage data, and how data is made available. They include: digital twinning; building trust through digital interactions; immersive, responsive "phygital" spaces; smart buildings; and data wallets. (Read Article: TechRepublic, 11/11/19)

FLOAT Plans Short Haul Flights for SoCal Commuters

La Verne, CA-based FLOAT (Fly Over All Traffic) is preparing to launch a new, short-distance, daily commuter flight service, aimed at allowing people to bypass all of the traffic on Southern California roads. FLOAT will offer up an air taxi for as little as $1250 per month, letting commuters fly between Westside L.A., San Fernando Valley, Orange County, and the Inland Empire, using general aviation airports in the region. FLOAT said its service is aimed at commuters who travel at least 90 minutes between home and work daily. (Read Article: socaltech, 11/13/19)

Here's How to Keep Amazon, Google & Apple from Listening In

Google Home, Siri, and Alexa users are now more cautious than ever when speaking to their smart home devices, after a string of revelations that these companies have been recording and reviewing users' voice data without their consent. Since then, Google, Apple, and Amazon have either suspended the activity of having humans review voice recordings (they claim this improves accuracy), or have begun allowing people to opt-in or out. However, if you're still concerned about your privacy, you can put a stop to strangers listening to your voice commands and completely wipe all interactions you've made with your device. Here's what to do. . . Read Article: CNET, 11/10/19 MEANWHILE, CNET has published the (almost) complete list of Amazon Alexa commands. (Read Article: CNET, 11/5/19)

L.A. is Best Place in World to Crowdfund on Kickstarter

Los Angeles took the top spot in a new survey of the best cities to crowdfund in since 2015. According to an analysis from Tide Business of Kickstarter data, residents of the California city raked in a whopping $313 million. Close behind L.A. are New York City at $311M, San Francisco at $248M, and London at $128M. Seattle, Chicago and Atlanta rounded out the top of the list. The study also broke down project funding by industry: since 2015, design projects have garnered almost $275M, with technology at just a tick more than $200M. (Read Article: TechRepublic, 11/4/19)

Google's 'Project Nightingale' Triggers Federal Inquiry

Google's project with Ascension, the country's second-largest health system, to collect detailed health information on 50 million American patients sparked a federal inquiry and criticism from patients and lawmakers. At issue for regulators and lawmakers who expressed concern is whether Google and Ascension are adequately protecting patient data in the initiative, which is code-named "Project Nightingale" and is aimed at crunching data to produce better healthcare, among other goals. Ascension, without notifying patients or doctors, has begun sharing with Google personally identifiable information on millions of patients, such as names and dates of birth; lab tests; doctor diagnoses; medication and hospitalization history; and some billing claims and other clinical records. The Office for Civil Rights in the Department of Health and Human Services "will seek to learn more information about this mass collection of individuals' medical records to ensure that HIPAA protections were fully implemented." (Read Article: Wall Street Journal, 11/12/19)

Janssen Launches First Decentralized, Mobile 1,900-Person Drug Study

Janssen Pharmaceutical Companies of Johnson & Johnson recently kicked off its latest clinical trial that it says will be "the first-ever completely decentralized, mobile, indication-seeking clinical study." The new CHIEF-HF trial will include no in-person clinical visits and instead rely on virtual communications and data collection via a smartphone app and wearable sensors. The nine-month effort aims to enroll roughly 1,900 U.S. adults with chronic heart failure regardless of Type 2 diabetes status. (Read Article: MobiHealthNews, 11/18/19)

Guide to Autonomous Vehicles: What Business Leaders Need to Know

Few technologies have been more anticipated heading into the 2020s than autonomous vehicles. Tantalizingly close and yet still perhaps decades from market adoption in some use cases, the technology is as promising as it is misunderstood. You've heard the consumer hype, but what gets less ink are the transformative changes that autonomous vehicles will bring - in some cases already are bringing - to the enterprise. Affecting sectors as disparate as shipping and logistics, energy, agriculture, transportation, construction, and infrastructure, to name just a few, it's hard to overstate the impact of the diverse and versatile set of technologies lumped into the decidedly broad category of 'autonomous vehicles.' This guide will help you sort the hype from the business reality and tell you all you need to know about the autonomous vehicle revolution on the ground, in the air, and even at sea. (Read Article: ZDNet, 11/5/19)

Hyundai's Noise-Canceling Tech is an Industry First

After six years of research and development between Hyundai and some innovative partners from both industry and academia, they have announced their Road Noise Active Noise Control system. The new software-driven system can analyze various types of noise in real-time and produce inverted soundwaves. Thanks to this achievement, Hyundai can potentially decrease the amount of unsprung weight in a vehicle, utilizing fewer sound-insulating parts and dampers as compared with those currently in use. (Read Article: Digital Trends, 11/14/19)

Microsoft to Apply California's Privacy Law to All U.S. Users

Microsoft said in a recent blog post that it would apply California's upcoming strict privacy legislation - the California Consumer Privacy Act - to all its U.S. users, and not just Californians. Under the CCPA, companies must be transparent about the type of data they collect from users and how they use it. In addition, companies must also provide users with the option to prevent their personal information from being sold. (Read Article: ZDNet, 11/11/19)

U.S. Urged to Invest More in AI

U.S. government funding in artificial intelligence has fallen short and the country needs to invest in research, train an AI-ready workforce, and apply the technology to national security missions, a government-commissioned panel led by Google's former CEO said in an interim report. (Read Article: Reuters, 11/4/19)

U.S. Gives Huawei Third 90-Day Support Exemption from Export Ban

For six months now, the Trump Administration has banned US companies from doing business with Huawei. Nearly the entire time, there has also been a "temporary general export license" provision that allows current Huawei customers to continue to receive support for existing devices. The original order in May gave existing customers a 90-day license, and it was then extended for another 90 days after that. That leads us to November 18, and the US has given Huawei a third 90-day support window. (Read Article: Ars Technica, 11/18/19)

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