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ABL Technology Member News & Industry Trendletter * April 16, 2019
WELCOME NEW MEMBER!

>>> Skip Williams, Ph.D., is President and CEO of OEwaves, Inc., a leader in innovative microwave-photonic products and solutions, in support of communication, sensor, RADAR/LIDAR, stable clocking, and test and measurement systems for commercial and military markets. OEwaves maintains an intellectual property portfolio of 115+ cases and has received numerous awards, including two SPIE Prism Awards, and the Patrick Soon-Shiong Innovation Award. It is also listed in the top 20 of the IEEE Semiconductor Manufacturing Patent Power Ranking. As an R&D leader with several first-ever discoveries and technology transitions, Skip is adept at mastering new technical areas, understanding customer needs, and creating novel solutions. Prior to joining OEwaves in May 2018, he led a range of programs for the Department of Defense at the Air Force Research Laboratory and SPAWAR Systems Center Pacific. He brings 12+ years of senior leader experience and has successfully executed $400+ million in programs in the following areas: electro-optics, RF devices, laser applications, sensors, signal processing, imaging, space instrumentation, plasmas, and hypersonics. His earlier roles include Senior Staff Scientist at Orion International Technologies; Postdoctoral Research Associate at Los Alamos National Laboratory; and Department of Energy Doctoral Fellow at Sandia National Laboratories. Referred to ABL by Dave Berkus, Skip has joined the Monrovia Round Table.

UPCOMING ABL TECHNOLOGY
ROUND TABLES
  • 5/02 - Orange County Round Table
  • 5/03 - San Gabriel Valley/Monrovia Round Table
  • 5/10 - West Los Angeles/Santa Monica Round Table
The (A) I's Have It: An AI First
by Mimi Grant

It's a rare day that goes by without someone mentioning how AI algorithms are going to change the healthcare world. But, last February, when Merdis Wells visited the diabetes clinic at the University Medical Center in New Orleans to have her eyes checked for signs of the most common cause of blindness, diabetic retinopathy, Artificial Intelligence made the call. Specifically, the IDx-DR did. The machine is the first device that makes a screening decision - reporting whether there are signs that a patient's vision is starting to erode - without a clinician needing to get involved in the interpretation. CLICK HERE TO READ REST OF BLOG.

 
ARTICLES
TECH MEMBER NEWS
MONROVIA ROUND TABLE
GF Piping Systems' New System Spotlighted in Industry Journal

GF Piping Systems recently published Tips for a Successful Plastic Pipe Installation in industry journal Process Heating, where they discuss how the company's new Stress Less Pipe & Valve Support System can prevent stress transfer to plastic piping. Using the system can extend the life of thermoplastic piping systems in both high purity facilities and corrosive environments. (Mike Smith)

OEwaves Unveils Improved Specs for Lasers

OEwaves, Inc. recently announced improved specifications across its range of ultra-narrow (less than 30Hz) and sub-Hertz linewidth lasers at 1530-1565nm and ultra-narrow lasers at 1 and 2µm. These enhanced specifications are a result of continuous improvement and quality management throughout OEwaves' manufacturing processes and supply chain. (Skip Williams, Ph.D.)

Parasoft Launches New Division & Earns Customer-Choice Honor

Parasoft has announced a new corporate division dedicated to helping the software testing needs of federal, state, and local government agencies. It supports government programs and initiatives that rely on successful deployments of highly secure, cost-effective modern systems, helping these development and testing teams achieve their goals of high quality at speed. Meanwhile, Parasoft has been named a "March 2019 Gartner Peer Insights Customer's Choice for Software Test Automation," an honor which takes into account the number of vendor reviews and overall user ratings, and recognizes vendors with a high customer satisfaction rate. (Elizabeth Kolawa)

PeopleG2 to Present Webinar on Successful Virtual Employee Teams

On April 18, at 10 a.m. Pacific, PeopleG2 will present a webinar - Remote Success - How My Team Beats Your Team in Their Pajamas, where CEO Chris Dyer will share his deep understanding of the benefits and challenges that come with virtual teams, along with his secrets for developing a high-performance culture where virtual employees thrive. Also, at this link, PeopleG2 provides access to its recent webinars: Failing Doesn't Suck: Rejoice in Your Face-Palm Moments; and Listening is Sexy. Meanwhile, recent articles by Chris can be found here, including: "Fond Memories: 3 Ways to Be Remembered as a Leader," published in Great Leadership; and "Finesse Your Way to Greater Engagement," published in HR Technologist. (Chris Dyer)

Tanner Research CEO to Present Nutrition Science Workshops & More

On the evenings of April 25, and again on May 22, John Tanner, Ph.D., CEO of Tanner Research, will present a Nutrition Science workshop, where he will share his story about how he suffered a near-fatal cardiac arrest in 2009. Since then, he has studied intensely the causes of heart disease, and found that it can be completely avoided through a proper diet - and cancer, stroke, diabetes, high blood pressure, and about 30 other diseases can be reduced, avoided, or reversed by this same diet. John will field questions and participants will continue nutrition discussions in small groups. The free workshop, to be held at Tanner Research in Monrovia, includes a meal and your choice of one of the top books on nutrition science. Also, on the evening of April 17, Tanner will present a Cooking Demo and Dinner, and on May 9, Dinner and Movie Night: code blue. (John Tanner, Ph.D.)

ORANGE COUNTY ROUND TABLE
UGovernIT's Subbu Murthy Announces Next CIO Certification Course for Women

Subbu Murthy, CEO of UGovernIT, announced that the second CIO Certification Course for women will begin in September 2019, produced by UGovernIT and Irvine Technology Corporation. The organizers are now looking to interview women in IT who desire to take their careers to the next level. Subbu says: "If you are an IT leader or a C-Suite executive who has a candidate in mind, please reach out to me on LinkedIn at Subbu Murthy or email at smurthy@ugovernit.com." (Subbu Murthy)

WEST LOS ANGELES ROUND TABLE
Cornerstone Earns Awards Based on Customer & Employee Feedback

TrustRadius has recognized Cornerstone OnDemand with four "2019 Top Rated Awards" in the categories of Corporate Learning Management and Talent Management Software, based directly on feedback from Cornerstone customers. Reviewers on TrustRadius value Cornerstone's mobile learning support and ability to customize various aspects of the Cornerstone OnDemand platform. Also, Cornerstone was recently named one of the "Best Places to Work in Los Angeles 2019" by Comparably. (Adam Miller)

Faye Business Systems Group Named a 2019 Tech Elite Solution Provider

CRN, a brand of The Channel Company, has named Faye Business Systems Group (FayeBSG) to its 2019 Tech Elite 250 list, which honors a select group of North American IT solution providers that have earned the highest number of advanced technical certifications from leading technology suppliers, scaled to their company size. These companies have distinguished themselves with multiple, top-level IT certifications, specializations, and partner program designations from the industry's most prestigious technology providers. As the SugarCRM Global Partner of the Year in 2018 and a long-time SugarCRM Elite Partner, FayeBSG is known for their Sugar integrations with Ytel, Sage 100, Quickbooks, Intacct, Constant Contact, Authorize.Net, Box, Jira, and more. (David Faye)

Get Visible Launches New eCommerce Websites & Looking for Beta Testers

Get Visible Inc. recently launched two new ecommerce websites in partnership with Adrecom: goldstartool.com (everything related to sewing); and shalomhouse.com (fine Judaic items). Meanwhile, Get Visible CEO Jason Ciment asks those whose business comes mainly from referrals to please email him, as he is looking for beta testers for a new software product (Jason@GetVisible.com). Also, Jason recommends using Hiya, an app for stopping robocalls, available for Android and iPhone. (Jason Ciment)

PCIHIPAA Teams with ITeeth on Compliance Program

ITeeth, a provider of IT support for dental offices, has chosen PCIHIPPA to protect its clients from the onslaught of HIPAA violations, which include ransomware attacks and data breaches impacting medical and dental practices throughout the U.S. PCIHIPAA's OfficeSafe Compliance Program provides a number of key features that allows busy and growing dental practices to easily protect the privacy and security of patient information as required under HIPAA and enforced by The Office for Civil Rights. (Jeff Broudy)

Sidebench Declared an L.A. Leader by Clutch & GoodFirms

Clutch has named Sidebench to the 2019 Clutch LA Leaders List as a leading App and Software Developer, and a leader in UX Design in Los Angeles. Likewise, GoodFirms has ranked Sidebench among the top app development companies in Los Angeles, particularly noting the company's user-centric strategy. Meanwhile, Sidebench CEO Kevin Yamazaki published Developing a custom patient portal? Ask these questions, in Becker's Health Review, where he emphasizes that a well-designed portal can be the centerpiece of unique patient experience and can serve as a key differentiator for healthcare organizations, simultaneously providing a multitude of benefits. Kevin discusses factors to consider, including ease of use, organization-wide buy-in, and costs and cost savings. (Kevin Yamazaki)

WorkDone Announces Strategic Partnership with Findability Sciences

WorkDone recently entered into a strategic partnership with Findability Sciences, a SoftBank portfolio company, in a move aligned with SoftBank's aggressive push into AI. As part of the agreement, Findability Sciences has invested in WorkDone and will collaborate to co-create predictive corporate memory AI solutions for domestic and multinational organizations. Joe Rogers, WorkDone CEO, said, "With this partnership, WorkDone has access to the financial resources as well as the global sales, development and implementation capabilities of Findability and their parent company. We have already accelerated buildout of our SAP (through 3V Solutions) and Sage Intacct interface repositories while moving forward with other popular SaaS platforms. This is just the beginning." (Joe Rogers)

INSIGHTS FROM ADAPTIVE
BUSINESS LEADERS
Electrosonic on: Executive Briefing Centers, Huddle Spaces & Tech Utilization

In Is Your EBC Best-in-Class? Here are the 3 Key Differentiators, Electrosonic declares that having a best-in-class executive briefing center (EBC) provides you with an opportunity to differentiate what you have to offer by effectively telling your brand story. Having a strong EBC is your opportunity to create a truly immersive experience for prospective customers and partners. And, in What Does a Productive Huddle Space Look Like?, Electrosonic examines what makes for an excellent company "huddle space" - a convenient location to meet, collaborate, and innovate. Also, in What You Need to Know About Purpose Built Technology, Electrosonic notes that how technology is used can differ considerably depending on the ultimate goal, and looks at a few areas where proper utilization is making a significant difference. (Bryan Hinckley, Monrovia)

Cornerstone on: Upskilling Current Employees

In the recent Forbes article, If Your Employees Aren't Learning, Your Company Could Fall Behind, Adam Miller, CEO of Cornerstone OnDemand, offers some solutions for the current and growing skills gap, which is the disparity between the skills employers need and those that workers actually have. He urges company leaders to bridge the gap by investing in learning, particularly to upskill existing employees (something that millennial workers are especially enthusiastic about). "Devote 5% of employees' time at work to learning," Adam declares. "In my experience, doing so can help you reduce talent turnover by up to 20% and save your company money." Adam discusses offering a variety of learning styles and options; getting managers at all levels to buy in; making learning an ongoing practice; and measuring results. (Adam Miller, West Los Angeles)

Intellect on: Reducing Nonconformance & Ensuring Operational Excellence in Labs

In How Employee Training Reduces Nonconformance, Intellect notes that whatever the business, reasons for nonconformity issues can usually be boiled down to the same things - poor documentation, communication, personnel training and motivation, quality of materials, tools and equipment, and/or a dysfunctional operating environment. Most of these causes and solutions can be attributed to employee training. And, in Ensuring Quality and Operational Excellence in Labs, Intellect discusses how labs can improve accuracy, efficiency, and speed, plus manage quality. Intellect's other recent blog posts include: Supply Chain Risk Management: 5 Different Types and How an Effective Workflow Helps You Improve Your Business. (Romeo Elias, West Los Angeles)

Dave Berkus on: Dealing with Professional Investors

In How much of my business do I have to give to an investor, Dave speaks to those who are looking for growth capital, discussing what information you'll have to provide, your range of expected values, and amounts of investment to expect. Also, in Think ahead when raising your early investments, Dave delves into what venture capitalists can and cannot do, what VCs worry about, how first rounds can be structured, and "enlightened professional investors" - those who correctly force many decisions that might have been dictated by investment documents instead to the corporate board to decide. And, in What's the minimum information to give your investors?, Dave provides the minimum legal requirements, required actions by shareholders, how much financial information must be divulged, requirements created by investment documents, and "good practices." (Dave Berkus, Monrovia & West Los Angeles)

myKaarma on: Customer Convenience

In Expand Service Department Reach & Volume with Customer Convenience, myKaarma's Ujj Nath shares a report from Nielsen which studied the six factors driving consumers' quest for convenience. It found that today's consumers want convenience at every stage of shopping and brand engagement with products and services. According to Nielsen, a primary factor which affects consumer choice is how you solve consumer needs through convenience. Do you make it easy, useful, and straightforward? And in doing so, do you help the consumer make better use of their time, or give them time back? Another critical point found is that businesses should get ahead of the curve by thinking convenience in everything they do, from home delivery to loyalty data to machine learning. (Ujj Nath, West Los Angeles)

Easy Breathe on: Adapting to CPAP Treatment

In 8 Ways to Better Adapt to CPAP Treatment for More Comfort and Improved Sleep, Easy Breathe addresses some of the adaptation issues that come with continuous positive airway pressure (CPAP) treatment, providing tips and solutions for dealing with: mask fit and leaks, soreness, claustrophobia, facial hair interference, accommodating stomach and slide sleepers, dry mouth, and sinus infection. (Nick Weiss, West Los Angeles)

HEALTH IT MEMBER NEWS
EAST BAY AREA ROUND TABLE
PSYCHeANALYTICS Publishes Video from Health Moonshot Showcase 2019

Dave Haddick of PSYCHeANALYTICS recently made a presentation at Health Moonshot Showcase 2019 - watch the 3:31-minute video here. The company is on a moonshot to cure the crisis in behavioral health with primary care. PSYCHeANALYTICS' AI-driven, SaaS assessment and decision support delivers treatment suggestions to the provider at the time of the office visit. (Dave Haddick)

ORANGE COUNTY ROUND TABLE
Alvaka Networks to Present Software Security Patching Webinar

Alvaka Networks will host a live and interactive webinar - Software Security Patching: Why you are struggling with this essential task!, from 10-11 a.m. Pacific, on the following dates: April 19 and 26; May 3, 10, 17 and 24; and June 7. Unpatched vulnerabilities are a leading source of compromise, and yet many organizations struggle to stay current on their patching and leave themselves exposed to security breaches. This webinar will take a deep dive into this complex security dilemma, what the risks are, and how you can start to solve this problem. (Oli Thordarson)

Ceresti Achieves 30% Cost Reduction for Multi-Chronic Patients with Dementia

Ceresti Health reports that an analysis of pre/post program costs from a small pilot study determined that Ceresti reduced healthcare costs for multi-chronic patients with dementia by 30+% against a control population. This ability to impact costs is possible because the company is highly effective at engaging family caregivers with technology and coaching in their homes. Data from multiple ongoing pilot studies shows that Ceresti coaches spend 20-25 minutes a week speaking directly with caregivers and this drives another 45-60 minutes of weekly self-engagement by caregivers to access educational content and support on the tablets provided by Ceresti. Also, the company is seeing average coaching calls and program adherence increase over time. (Dirk Soenksen)

MYnd Analytics Wins Federal Contract + Partners with Magellan & IMPACT

The US General Services Administration recently awarded MYnd Analytics with a five-year Federal Supply Schedule contract as a government supplier, with the opportunity to renew it for 15 more years. Under the contract, MYnd offers health IT services related to MYnd's Psychiatric EEG Evaluation Registry to federal government departments and agencies, including the DOD and VA, which is America's largest integrated healthcare system with 1,400+ sites of care, serving almost nine million veterans annually. Meanwhile, MYnd's wholly owned subsidiary, Arcadian Telepsychiatry Services, has joined the Magellan Healthcare behavioral health provider network to offer telepsychiatry, teletherapy, and teleEAP services to its members through Arcadian's provider network. And, MYnd-Arcadian has partnered with IMPACT Solutions to provide teleEAP services for IMPACT's customers through its provider network. (George Carpenter)

SAVI Group Shares How to Supercharge Medical Practice Revenue

In Ways to Supercharge Your Medical Practice Revenue in 2019, SAVI Group discusses: Revisit your billing and coding operations to stay on top of new innovations and coding changes; Improve your communication strategy with patients, vendors, and employees, utilizing today's technological capabilities; Focus on scheduling to establish guidelines and policies and look into digital scheduling systems; Promote your specialties to build a niche for yourself. (Sumit Mahendru)

SAN FRANCISCO BAY AREA ROUND TABLE
King & Spalding Webinar to Cover Cybersecurity & Privacy Summit

On May 1, King & Spalding will broadcast a webinar that will present the sessions from its 6th Annual Cybersecurity & Privacy Summit, which will be taking place in Atlanta. Participants will engage in informative, practical sessions on cybersecurity oversight for executives and board members, legislative and enforcement developments, business email compromise and ransomware schemes, cybersecurity insurance considerations, state-sponsored economic espionage and trade secret theft, financial regulatory developments, media coverage of the cyber beat, and more. (Marcia Augsburger & Travis Jackson)

SILICON VALLEY ROUND TABLE
VivaLNK IoT Medical Sensor Platform Gains 30+ Global Partners

VivaLNK has announced that more than 30 healthcare solution companies, in over 10 countries, are building the next wave of connected wearable healthcare solutions on its new IoT Medical Wearable Sensor Platform. Available through the VivaLNK Developer Program, VivaLNK is the first to provide an integrated IoT medical sensor software development kit for healthcare application developers to access various sensors and data integration options, thereby minimizing the need to source from multiple vendors for a complete solution. For example, partner AiCare, a company that successfully started in Japan and is now serving the U.S. and Taiwan markets, offers personalized health monitoring solutions such as real-time activity analysis, location tracking, and health monitoring for residents of nursing care facilities. Meanwhile, Jiang Li, VivaLNK CEO, wrote Medical wearables offer new hope for diabetes patients in IoT Agenda. (from VivaLNK: Jiang Li; from AiCare: Sean Tan)


TECH INDUSTRY TRENDS
Amazon Launches HIPAA-Eligible Alexa Skills for Healthcare

Amazon recently announced that the Alexa Skills Kit now enables select Covered Entities and their Business Associates, subject to HIPAA, to build Alexa skills that transmit and receive protected health information as part of an invite-only program. Six new Alexa healthcare skills from industry-leading healthcare providers, payors, pharmacy benefit managers, and digital health coaching companies are now operating in a HIPAA-eligible environment. Amazon expects to enable additional developers to take advantage of this capability in the future. (Read: Alexa blogs, 4/4/19)

Tech, Health Firms Race to Help Consumers Manage Personal Data

Technology and healthcare companies are competing to develop new ways for consumers to corral their digital health data, prompting questions about data privacy and control. Companies such as Apple and UnitedHealth Group are rolling out online tools that consumers can use to bring together health information now siloed in the systems of hospitals, doctors and insurers. These personal health records aim to consolidate information like diagnoses and lab results for consumers to access easily via their smartphones or computers. The rush to create personal health records was spurred by recent Trump administration moves to expand access to such data. Other tech and health firms working to create the records include insurer Cigna Corp., companies such as Epic Systems and Cerner that make hospitals' electronic medical records, and a growing array of smaller startups. (Read Article: Wall Street Journal, 4/2/19)

Americans Hate Social Media but Can't Give It Up; However, Optimistic About Tech's Future: Poll

Across age groups and political ideologies, adults said they held a negative view of the effects of social media (ie, divisive and a threat to privacy) - even though 70% use such services at least once a day, according to a new Wall Street Journal/NBC News poll. The deep-dive survey into views of technology draws a picture of Americans struggling personally with their social-media habits and looking for more supervision of social-media companies by the federal government. Pollsters said they were surprised by the high and relatively uniform dissatisfaction with social media across demographic and political groups.
Meanwhile, overall, Americans are optimistic about the future of technology: In the same poll, Americans have favorable views of Amazon Inc., Alphabet Inc.'s Google, and Apple Inc., though they have little faith in the ability of these three tech giants to protect their personal data. Americans also are generally optimistic about the benefits technology will bring to their lives and to the economy, although lower-income people and rural residents show significant levels of worry about job losses from automation. But, almost 75% of respondents said they believe the trade-off that underpins the huge sector - consumers receiving free services but giving up detailed data about their online behavior - is unacceptable. (Read Article: Wall Street Journal, 4/5/19)

Net Neutrality Vote Passes House, Fulfilling Promise by Democrats

The House passed legislation recently that would guarantee broadband internet users equal access to online content, in a crucial step toward bringing back so-called net neutrality regulations overturned at the start of the Trump administration. In a 232-to-190 vote, divided along party lines, the Democratic majority made good on a promise that became a rallying cry in many progressive circles during the 2018 election. It is also expected to be held up as an issue by Democrats in 2020. (Read Article: New York Times, 4/10/19)

Microsoft Introduces 'Masters-Level' AI Program

Microsoft Corp. and online education leader OpenClassrooms have announced a new partnership to train and prepare students for artificial intelligence jobs in the workplace. The collaboration is designed to provide more students with access to education to learn in-demand skills and to qualify for high-tech jobs, while giving employers access to great talent to fill high-tech roles. The masters-level online program combines OpenClassrooms programming with Microsoft content and project-based tasks tailored to the AI roles that employers are aiming to fill. The fully online program is intentionally designed to produce high-quality graduates in large numbers. Students who complete the program are guaranteed a job within six months or they will receive a full refund from OpenClassrooms. (Read: Microsoft Press Release, 4/3/19)

Researchers Develop Advanced LIDAR System for Use in Autonomous Vehicles & Craft

Researchers in Sweden have developed cheaper, lighter and more efficient LIDAR technology that could pave the way for smaller autonomous craft, such as drones and robots, and help enable better profitability in the vehicle industry. For autonomous vehicles, LIDAR is an essential technology to recognize and detect surrounding objects. A team at KTH Royal Institute of Technology has taken aim at the key component of LIDAR, optical beam-stearing, and developed a device that is significantly cheaper to manufacture (would cost about $10 each), lighter, and more resource-efficient than previous variations of the technology. (Read Article: ECN Mag, 4/10/19)

Open Source App Lets Users Monitor Smart Home Devices

Researchers at Princeton University have built a web app that lets you (and them) spy on your smart home devices to see what they're up to. The open source tool, called IoT Inspector, is available for download here. (Currently it's Mac OS only, with a wait list for Windows or Linux.) It doesn't require any special hardware or complicated set-up. The researchers said that their aim is to offer a simple tool for consumers to analyze the network traffic of their Internet-connected gizmos. The basic idea is to help people see whether devices such as smart speakers or wifi-enabled robot vacuum cleaners are sharing their data with third parties. (Read Article: TechCrunch, 4/13/19)

XPrize Rolls Out New, $1 Million Moonshot Award

Los Angeles-based XPRIZE, the nonprofit which manages and operates competitions intended to spur significant advances in technology, has rolled out a new, $1 million award, called the Moonshot Award. It will go to an XPRIZE team demonstrating the achievement of a "moonshot" technological feat, even outside the parameters or timeframes of an XPRIZE competition. (Read Article: socaltech, 3/29/19)

100 Million Customers to Shop Using AR Next Year: Gartner

Gartner estimates that 100 million consumers will shop in augmented reality online and in-store by 2020. By then, 46% of retailers plan to deploy either AR or virtual reality solutions to meet customer experience requirements, according to an earlier Gartner survey in the U.S., Canada, Europe and China. (Read Article: MediaPost, 4/3/19)

Verizon Switches on U.S. 5G Network Ahead of Schedule

TVerizon recently officially turned on its 5G Ultra Wideband Network in select parts of Chicago and Minneapolis, a full week ahead of schedule. Verizon said its next-generation wireless service costs $10 more per month on top of its existing unlimited plans, but that customers using it could see speeds of up to 1Gbps. In reality, reports ZDNet, you should expect typical download speeds of 450Mbps, with peak speeds of nearly 1Gbps, and latency less than 30 seconds. You need a 5G-enabled smartphone to use Verizon's 5G network. (Read Article: ZDNet, 4/3/19)

AT&T Aims to Make 5G-Powered VR, Gaming a Reality

In partnership with 5G networking device maker Ericsson, AT&T announced that it has developed new 5G and edge streaming solutions for virtual reality and games in collaboration with some key players. If you're unfamiliar with edge computing, the concept is easy to grasp. Traditionally, cloud servers are located far from the customers who use them, but edge computing moves the servers closer to users, cutting server response times, also known as latency. High-bandwidth 5G networks will let edge servers send huge amounts of data, including high-definition 4K and VR videos, to users with much lower latencies than ever before. (Read Article: VentureBeat, 4/1/19)

iPhones to See Sharp Sales Decline - Forecast

A Credit Suisse analysis projects a 12.4% drop in Apple's iPhone sales this year, accelerating from a 3.2% decline in 2018. iPhone users are keeping their current devices longer, the bank notes, and adds that Apple may have run out of room to raise prices. (Read Article: CNBC, 4/11/19)

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