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ABL Technology Member News & Industry Trendletter * September 18, 2018

A company's "culture" has always been important. But never more so than now: with a tight job market teamed with a generational shift, employees are increasingly looking for far more than just a paycheck.

So now's the perfect time to think about how you use words to express your company's culture. ABL Member Chris Dyer is the CEO of PeopleG2 - a background checking and executive screening firm, the host of TalentTalk - a weekly podcast & radio show focused on company culture and employee engagement, and author of the new, business bestseller, The Power of Company Culture: How any business can build a culture that improves productivity, performance and profits.

What sets The Power of Company Culture apart from other books on the subject, is the firm foundation Chris pours out on how to go about building (and reinvigorating) a company's culture, which Chris defines as "the combination of the easily seen ideals, such as vision statements and values, combined with the harder-to-see norms, behaviors, languages, beliefs, and systems." This week we're going to focus on those foundational Statements of the company's beliefs.

Since his book isn't just to be read, Chris gives examples of powerful Values, Mission, and Vision Statements so his readers can write or revise their own company's Statements to be more meaningful for today's workforce and customers. So that's what we did!... READ REST OF BLOG >>>

 
UPCOMING ABL TECHNOLOGY
ROUND TABLES
  • 10/04 - Orange County Round Table
  • 10/05 - Monrovia Round Table
  • 10/12 - West Los Angeles Round Table
ARTICLES
TECH MEMBER NEWS
Catasys Expands Solution to Iowa & Nebraska

Catasys, Inc., a leading AI and technology-enabled healthcare Big Data company, has expanded its OnTrak-A solution into Iowa and Nebraska with one of the nation's leading health plans. Eligible commercial and Medicare Advantage plan members in these states are now able to participate in the integrated 52-week program that identifies, engages, and treats members with unaddressed behavioral health conditions that impact co-morbid medical conditions. The OnTrak program is now available in 22 states to members of major health plans. (Rick Anderson, West Los Angeles)

Cornerstone Expanding to Utah, Debuts New Solution & Acquires Workpop

Cornerstone OnDemand will expand its operations to Salt Lake City, UT, with plans to be operational there by the end of the year. Also, Cornerstone has unveiled Cornerstone Frontline, a recruiting solution built to meet the needs of companies seeking to hire local, entry-level and frontline employees, such as store managers recruiting new cashiers, supervisors seeking seasonal warehouse employees, and healthcare providers looking for administrative staff. Along with this, Cornerstone acquired Workpop, Inc. which provides an easy-to-use, robust web and mobile solution for candidates and hiring managers in service-based industries. Cornerstone Frontline should be available next year. (Adam Miller, West Los Angeles)

GF Piping Systems Announces Next-Gen Dual Channel Transmitter

GF Piping Systems has added the next generation Signet 9950 Dual Channel Transmitter (Gen 2b) to its flow and analytical instrumentation product line. It adds extensive new functionality to its already proven capabilities that enable multiple measurement readings in one transmitter - minimizing the number of transmitters needed, providing cost-savings and greater convenience. With the setup ease of a transmitter and the versatility of a controller, the 9950 Gen 2b fully supports the Signet 2751 pH/ORP Smart Sensor Electronics for pH/ORP measurements. (Mike Smith, Monrovia)

PCIHIPPA Chosen by Digital Practice Inc. to Protect Healthcare Providers

Digital Practice Inc. (DPI) has partnered with PCIHIPAA to protect DPI clients from the onslaught of HIPAA violations, which include ransomware attacks and data breaches, impacting medical and dental practices throughout the U.S. The partnership comes on the heels of a recent announcement from the U.S. Department of Health and Human Services' Office for Civil Rights: "Just because you are a small medical or dental practice doesn't mean we're not looking and that you are safe if you are violating the law. You won't be." In addition, according to the HHS website, over 870,000 patient records were breached in the month of July 2018. (Jeff Broudy, West Los Angeles)

Sidebench Wins Multiple Awards & Recognition

Sidebench is listed as #1309 on Inc Magazine's "Inc. 5000" list of the fastest-growing private companies in the U.S., having achieved a 365% growth rate in the past year, and placing on the list for the second year in a row. Also, Clutch, a B2B research, ratings, and reviews company, has ranked Sidebench a top boutique developer and top media developer, while Built in LA has named the company to its annual "Top Places to Work in Los Angeles" list. And, in this video, Business Rockstars, an Entrepreneur Network partner, profiles Sidebench about what makes its culture tick. Meanwhile, Sidebench has joined Los Angeles mayor Eric Garcetti's new WiSTEMM initiative to support the next generation of women in STEM. (Kevin Yamazaki, West Los Angeles)

The Joy Factory Enables EMTs to Communicate in the Field

Sanford Health utilizes technology advances in the medical field by deploying rugged mobile tablets to enable communication between EMS crews in the field and emergency room medical professionals. Sanford has chosen products from The Joy Factory to create an iPad mounting system in 11 ambulances. While in transit, The Joy Factory's MagConnect Wall/Counter Mount positions the tablet exactly where it's needed to give full visibility to ER personnel, giving them a full grasp of what has occurred and allowing them to prepare for the incoming emergency situation. A rugged drop-proof and water-resistant aXtion Bold MP case, also from The Joy Factory, allows EMS crews to take the iPad out of the ambulance when needed, while protecting it and continuing communication with ER personnel. (Sampson Yang, Orange County, & Miranda Su, Monrovia)

John Tanner Celebrates at the Speedway

John Tanner, of Tanner Research, recently celebrated his 61st birthday driving 20 laps at Irwindale Speedway! Here are some photos and video clips. (John Tanner, Monrovia)

HEALTH IT MEMBER NEWS

Welcome New Member: Bob Rose, Medwand Solutions

>>> Bob is President and CTO of Medwand Solutions, which developed and distributes the MedWand, a handheld, portable device which captures vital clinical data enabling private video patient exams conducted over smartphones, tablets or computers. The company is a partnership between Bob's other company, Cypher Scientific, an engineering design firm, and Samir Qamar, MD, the founder of MedLion, one of the nation's first direct primary care services. Bob and Dr. Qamar invented the MedWand, which includes a digital stethoscope, sensors to measure temperature, heart rate, and blood oxygen level, and a camera to look into a patient's ears, nose, mouth and throat. MedWand also enables continuous data gathering, using algorithms to predict negative outcomes and allows providers an opportunity for early intervention. In his career, Bob has spent 30+ years in engineering and operations management, and manufacturing. Bob has joined the Orange County Healthcare Round Table.

Alvaka Networks Offers Insights on Buying Cyber Insurance

In his recent blog, Should I buy cyber insurance?, Alvaka Networks' Oli Thordarson presents some detailed information for small- to mid-size enterprises to consider in weighing this decision. In summary, they must consider their risk profile and appetite to carry risk vs. unloading part of that burden. And remember the insurance does not completely absolve them of their responsibility to mitigate risk themselves; it's advisable to do a risk assessment. Oli notes that his analysis is based upon his anecdotal experiences of hacks and losses at dozens of other firms over the years, as well as his own cyber insurance decision. (Oli Thordarson, Orange County Healthcare)

GeBBS Makes Inc. 5000 Ten Years Straight

GeBBS Healthcare Solutions, a major back-office outsourcing firm, has been named to the Inc. 5000's 2018 List of the Fastest-Growing Private Companies in the country, for the tenth consecutive year. As an Inc. 5000 honoree, GeBBS shares a pedigree with Microsoft, Dell, Domino's Pizza, Pandora, Timberland, LinkedIn, Yelp, Zillow, and other notable alumni. The 2018 list is ranked according to percentage revenue growth when comparing 2014 to 2017. (Nitin Thakor, Los Angeles Healthcare)

GHG's Dave Sayen Talks Telehealth

A recent blog from Gorman Health Group's Dave Sayen is The Doctor Will Call You Now, where Dave enthuses, "We are on the cusp of experiencing major digital disruptive innovation in healthcare with the rapid expansion of telehealth as the regulatory barriers to expansion are falling." (Dave Sayen, Bay Area Healthcare)

SAVI Group: How to Run a Med Practice Like a Successful Business

Recent blog posts from SAVI Group include How to Run Your Medical Practice Like a Successful Business, which discusses creating a solid business plan, front and back office success, staying in touch with your community, and building your reputation; and Outsource Medical Billing is Changing the Future of Healthcare, which covers revenue cycle management solutions and expected continuous industry innovations. (Sumit Mahendru, Orange County Healthcare)

INSIGHTS FROM ADAPTIVE
BUSINESS LEADERS
Dave Berkus on: What If?, Early Adopters, & Acquisitions

"Insights from Berkonomics" is the title of a new series of regularly-released, 3-5 minute videos by Dave, as a follow-up to his "Berkus Report" series once distributed over community TV channels on both the east and west coasts. Now available on Dave's LinkedIn page ("Dave Berkus" on LinkedIn,) and on "Startup Insights from Dave Berkus" on YouTube, these short insights extend the reach of Dave's three Berkonomics books and his weekly emails and blogs into the video medium. Meanwhile, in Dave's recent blog post, What two words are most valuable for your business planning?, he describes the valuable tactic of using a "What if. . ." question followed by an ever-deeper question that follows the possible results of an action, or a decision based upon the last "What if" question.

In Can you profit by serving early adopters?, Dave explains why he has concluded that it's "satisfying but rarely profitable to cater to early adopters." Also, in Everything you do adds or reduces company value, Dave discusses acquisitions and suggests that the question to study in your board meeting long before making any offer to purchase a candidate business is: "Would this acquisition add significantly to our enterprise value and attractiveness in an eventual sale?" And, in Selling your business? Find the emotional buyer, Dave compares and contrasts financial, strategic, and emotional company buyers. (Dave Berkus, Monrovia & West Los Angeles)

Easy Breathe on: More Comfortable CPAP Treatment

In 8 Ways to Better Adapt to CPAP Treatment for More Comfort and Improved Sleep, Easy Breathe, Inc. points out that CPAP is going to become a very close and familiar part of life for those with obstructive sleep apnea, and the sooner they learn to adapt to all of CPAP's most common discomforts - like a mask that doesn't fit quite right, leaks, dry mouth, soreness, claustrophobia, issues with facial hair, and/or sleeping on your stomach/side - the sooner they will discover all of CPAP's amazing healing and restorative powers. Easy Breathe also offers: 5 Ways to Reduce CPAP Mask Irritation Issues and Three Ways to Conquer CPAP Rainout for Good. (Nick Weiss, West Los Angeles)

Get Visible on: Avoiding Email Spam Filters

In Get Visible's latest Visibility Alert video - Get More Leads When Emails Avoid Spam Filters, Jason Ciment talks about how to achieve better email delivery rates, and provides the website links and directions to: > Log in to where your domain is registered (e.g. GoDaddy, Register.com, 1and1.com or NetworkSolutions.com). > Go to the DNS settings. > Configure your SPFRecord. > Test your SPF record settings. > Configure DKIM settings. > Test and Configure DMARC settings. (Jason Ciment, West Los Angeles)

Intellect on: Effective Workflow Automation

In How an Effective Workflow Helps You Improve Your Business, Intellect's Romeo Elias explains that a workflow is the way employees get work done, and it's usually presented as a diagram or checklist containing a series of tasks that need to be completed sequentially. Businesses that implement workflow automation gain clear insight into the work process itself, he continues, which can have an instant and noticeable impact on an organization's efficiency. The best part is that once automation is set up and all the roles, approvals, decisions, and steps are defined, there's no need to spend time setting up new workflows each time. In case of a process change, you can update the workflow to reflect the changes with a few clicks. (Romeo Elias, West Los Angeles)

myKaarma on: Keeping an Eye on Tesla

In You May Want to Keep an Eye on Tesla, Here's Why, myKaarma's Ujj Nath draws a parallel between today's Tesla and a younger Amazon: "Jeff Bezos lost money daily. When investors asked "why?" he responded that if Amazon stopped R&D expenses they would be profitable the next day, but its future would be more profitable by continuing to invest in R&D until they had a rock-solid base, then they could make money. And now they have topped almost a trillion-dollar valuation. In fact, according to TechCrunch, Amazon now accounts for an astounding 49% of e-commerce in the U.S. Tesla is following a very similar path. It is also mainly an R&D company, constantly innovating and coming up with new, crazy but viable ideas. It is also losing money on a daily basis. But it continues on the R&D path." Ujj then explains why this is important. (Ujj Nath, West Los Angeles)

Taylor Digital on: Optimizing Web Content for Voice Search

In How Do You Optimize Web Content for Voice Search?, Taylor Digital's Randy Taylor notes that, in light of the expanded use of voice technology, such as Siri, Alexa, etc., optimizing your business content for a voice search world is crucial. Voice search demands a whole new type of keyword - a long tail keyword (a full review of long tail keywords can be accessed here.) Here are a few key takeaways to keep in mind: Voice Search Queries are longer than text queries and tend to be 3-5 words in length. Think of your keywords now being key phrases. Voice queries tend to ask very specific questions, so your phrases should include specifics. Trigger words such as "how," "where," "who," and "best" are key. Randy covers much more, including the Role of Featured Snippets. (Randy Taylor, Orange County)

TECH TRENDS
How to Recruit and Retain Top Tech Talent

With an estimated shortage of 18 million high-skilled workers expected globally within the next two years, top performers will soon be as choosy as employers when it comes to hiring. The fastest way for your brand to attract and retain top talent isn't to throw money at them. Millennials and Gen Zers are more motivated by opportunities to learn, grow and build lasting careers than a paycheck. They're also drawn to businesses who champion innovation, make an impact in the community, and equip workers with the skills needed to succeed in tomorrow's workplace. McKinsey Global Institute research indicates that high performers are 400% more productive than their peers. When looking to attract and retain top tech talent, don't just develop a favorable benefits package, also create a supportive environment that emphasizes personal growth and highlights opportunities to advance within the organization. A few desirable skills to look for when recruiting top performers include (in summary): communications, multi-tasking, dynamic decision-making, and organization. (Read Article: Consumer Technology Association, 8/27/18)

Smartwatches Might Actually Make Us Healthier

Apple recently unveiled the latest version of its Watch, with new features that include an FDA-cleared ECG app, irregular heart rate notification, and fall detection. Meanwhile, Qualcomm launched a new made-for-wearables chip that promises much better battery life. Google also just released the latest iteration of Wear OS, which places your health data front and center. The company also worked with the American Heart Association to come up with the new Fit app's health-tracking system to encourage users to engage in more cardio activity. Collectively, these announcements make the wearable category, which has been struggling to prove its usefulness for years, feel relevant and promising again. (Read Article: Engadget, 9/14/18)

~70% of Americans Play Video Games: Study

About 67% of Americans, or roughly 211 million people, play video games on at least one type of device, with more than half of those who game playing on multiple platforms, according to a new study released by Electronic Entertainment Design and Research. The study also found that gaming takes up about 16% of U.S. gamers' weekly leisure time, totaling an average of 12 hours per week. (Read: Variety, 9/11/18)

Volkswagen to Use 3D Printers to Mass Produce Parts

Volkswagen, the world's largest carmaker, unveiled plans last week to start using HP metal printing technology to manufacture select parts, including gear knobs and custom tailgate lettering. VW said that it wants to mass produce structural parts using the technology within two to three years. 3D printing is not unheard of in auto manufacturing, but it has so far been used for prototypes and individual components. The typical Volkswagen is built using up to 8,000 parts. "A big advantage of [3D printing] is it allows us to produce many of these parts without first having to build manufacturing tools," said Martin Goede, VW's head of technology planning and development. Meanwhile, HP said its new metal printing service won't be limited to car parts, given the auto, industrial, and medical sectors alone produce billions of metal parts each year. (Read Article: CNN Tech, 9/11/18)

Boring Company Gets OK to Build Tunnel Connecting L.A. Garage to Hyperloop

Elon Musk's Boring Company has received approval from the Hawthorne City Council to start building a prototype garage that would transport cars to an underground hyperloop. The garage will be built on a private residence near SpaceX's headquarters. As part of the conditions of the approval, the test elevator will be closed to the public, and no cars will be able to move from the garage to the street in order to keep the project from impacting traffic. Instead, cars must start at SpaceX HQ and stay in the one-mile stretch of tunnel between the residence garage and the company. The company wants to show that it can utilize an elevator and short tunnel spur for developing a high-speed underground public transportation system. (Read Article: The Verge, 9/13; The Mercury News, 9/12/18)

Port of Los Angeles Wins $41M For Hydrogen Fuel Cell Project

The Port of Los Angeles has received a preliminary award of $41 million, from the California Air Resource Board, for a high-tech hydrogen fuel cell freight project, which will include 10 zero-emissions heavy-duty hydrogen fuel-cell-electric trucks, two new heavy-duty hydrogen fuel stations, and four zero-emissions cargo handling equipment, to help move cargo from L.A. ports to other areas in the L.A. basin. The Port is working with Kenworth and Toyota on the project, which ultimately plans to extend to such locations as Riverside County and the port of Hueneme, and eventually to Merced. The project will help reduce 465 metric tons of greenhouse gas and 0.72 weighted tons of NOx, ROG and PM10, which are major air pollutants. (Read Article: SoCalTech.com Tech News, 9/17/18)

U.S. Takes Step Toward a Quantum Computing Workforce

Quantum computers promise to transform computer security, finance, and many other fields by solving certain problems far faster than conventional machines. To unlock that potential, the US House of Representatives has just passed a bill to foster a viable quantum computing industry. The National Quantum Initiative Act would establish a federal program for accelerating research and training in quantum computing. The act will release $1.275 billion to help fund several centers of excellence that should help train many quantum engineers. Quantum technology is a quickly advancing and incredibly hyped field that takes advantage of the mathematics of subatomic particles to accomplish things current technology cannot. Some have framed quantum science as a space race part two. The bill will now head to the Senate, and should it pass, to the president. (Read Article: MIT Technology Review, 9/13, & Gizmodo, 9/13/18)

Wi-Charge Keeps Room Full of Smart Locks Powered & Cell Phones Charged

Truly wireless charging - completely through the air, without cables - has been just on the edge of availability for years, but it finally looks set to actually appear in products soon. Billing itself as "the long-range wireless charging company," Wi-Charge is debuting an infrared power technology that promises to deliver up to three watts of energy at distances up to 10 meters. That's enough to wirelessly power and recharge a variety of common devices, some of which will be coming to market with Wi-Charge technology inside. (Read Article: VentureBeat, 9/12/18)

5G UPDATE
Being First in 5G Matters: U.S., China, South Korea & Japan All See Big Payoff

The race to be the first 5G country has begun - and the winner stands to gain a lot. Around the world, giant wireless-technology companies are coordinating with their governments to come up with winning strategies to implement 5G, the next generation of cellular networks that promise to deliver ultrafast speeds and open up a range of new applications. The U.S., China, South Korea, and Japan are leading the early rounds. AT&T and Verizon plan city-by-city 5G launches starting later this year, while China expects national coverage by 2020. Wireless-industry executives say applications that tap the full potential of 5G - self-driving cars, virtual reality and remote surgery - are several years away, yet leading the way matters for a country's economy, if the race to 4G is a guide. If the U.S. hadn't led the way on 4G, the country might not dominate mobile technology, and its platforms, such as Instagram, Snapchat, and perhaps even Facebook and Netflix might not have become global powers. "The Ubers, Airbnbs, Netflixes of the world came about because of 4G," says Rob McDowell, a Republican former FCC commissioner. "No one foresaw the app economy coming. What's exciting about 5G is that nobody can really fathom what's going to happen." (Read Article: Wall Street Journal, 9/12/18)

AT&T to Bring 5G to California in 2019

AT&T recently completed its promised list of 12 cities that will launch its next-generation 5G network in 2018, and also announced early 2019 plans that will bring 5G to Los Angeles, San Diego, San Francisco, and San Jose, California. (The 2018 cities are Dallas, Houston, Waco and San Antonio, TX; Jacksonville, FL; Louisville, KY; New Orleans, LA; Atlanta, GA; Indianapolis, IN; Oklahoma City, OK; and Charlotte and Raleigh, NC.) (Read Article: VentureBeat, 9/10/18)

Verizon Launching 5G in October in L.A. & Sacramento

Verizon announced that it will be launching its 5G home broadband service on October 1 across parts of Los Angeles, Sacramento, Houston, and Indianapolis, with the service to provide typical network speeds of 300Mbps and peak speeds of 1Gbps. Verizon 5G Home is now available for pre-orders, with its "First On 5G" members to get the first three months free, after which the service will cost $50 per month for existing Verizon Wireless customers on smartphone plans, or $70 per month for non-Verizon Wireless customers. The 5G service makes use of Verizon's "ultra wideband" network utilizing the company's small cells, fiber backbone, and millimeter-wave spectrum. (READ ARTICLE: ZDNet, 9/11/18) Meanwhile, Verizon said that it will be expanding its 5G Labs to four new locations across the U.S., with Los Angeles, Palo Alto, Washington DC, and Waltham, MA, to gain facilities that will be focused on developing and testing 5G technologies and use cases. The labs will launch by the end of 2018, and will be kitted out with live 5G networks to help startups, tech companies, and universities to collaborate with Verizon. The L.A. lab will focus on augmented reality and holograms, and Palo Alto on emerging technologies, education, and big data. (Read Article: ZDNet, 9/11/18)

5G Will Make It Easier for Cars to Talk to One Another

The deployment of 5G connections in cars will allow auto makers to transmit larger amounts of data with greater reliability and at speeds far faster than the current-generation cellular service, known as 4G. The shift could pave the way for a range of new features, such as vehicles that can "talk" directly with each other on the road - a catalyst for more widespread deployment of autonomous vehicles, and entertainment options that make the car's back seat feel more like a home theater. Auto makers also are hoping broader bandwidths will help generate reams of data that can be used to refine maps, report on roadway conditions, and provide instant feedback on a car's performance. (READ ARTICLE: Wall Street Journal, 9/12/18)

Meanwhile, Apple keeps adding autonomous vehicles to its test fleet in California, boosting its ranks 27% since May, according to records from the California DMV. Apple now has 70 autonomous vehicles permitted to test on public roads. The permits require a safety driver to be behind the wheel. (Read Article: TechCrunch, 9/11/18)

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