Upcoming ZOOM Meeting
FRIDAY, February 5
Opening Discussion Topic:
Digital Customer Journeys & AI
– What’s Working Now?
For most Fortune 500 companies, over the past decade, Digital Customer Journey Management has developed into a critical function. The F500 first began using Marketing Automation (MA) software, incorporating Artificial Intelligence, in 2006, when today’s major MA providers first brought their offerings to market.
Since then, MA software has also helped many Small & Medium Size Businesses grow significantly through their own implementations of Digital Customer Journey Management, enabling them to compete effectively with much larger businesses.
In a brief presentation, we’ll get a quick overview of what Digital Customer Journey Management consists of today as context for our Members’ Opening Discussion regarding:
- Whether or not they are currently using this technology,
- If so,
- How would they characterize its effectiveness?
- How have they implemented it?
- What have been their 2-3 Key Success Factors in achieving their current levels of effectiveness?
Then, as always, we’ll look to hear and discuss, “What’s Keeping You Up Nights?”
We’ll also be serving as Strategic Advisory Board Members to Chris Dyer, as he makes the Featured Member Presentation.
Chris Dyer is Founder and CEO of PeopleG2, which has appeared on the Inc. 5000 list of the Fastest-Growing Companies and is annually named one of the top places to work. Chris has won many awards for business excellence and innovation. He provides real examples that help all organizations exude award-winning cultures – done through speeches, learning events, and his globally popular live radio show and podcast, TalentTalk.
Upcoming Meeting Dates
Feb 5 Mar 5 Apr 2 May 7 Jun 4
Jul 2 Aug 6 Sep 3 Oct 1 Nov 5 Dec 3
Our San Gabriel Valley Technology Round Table meets on the 1st Friday of the month (with the exception of some holidays, like Jan. 1st ). We have been meeting via ZOOM since April, and look forward to meeting again in person – once we can do so safely, hopefully early in the New Year.
Past Discussion Topics Include
- Effective Remote Team Members - What Works?
- Hiring & Retaining Key Talent - What Works?
- Gaining Competitive Advantage With Analytics, How?
- Key Issues Shaping Your 2020 Strategy
- Developing Your Key Marketing Person: Why? How?
- Ensuring Effective Cypersecurity - What's Working?
- Where Would I Invest An Extra $10M? Why There?
- Capturing Value with Your Digital Strategy
- Re-Thinking Your Digital Strategy
- Key Issues Shaping Your 2019 Strategy
- Customer Experience Management: Why? & How?
- Agile Teams - When, Where & Why?
- Blockchain - Applications Emerging – for Whom, What, Why & When
- The People Side – A Key To Change Management
- Becoming A Learning Organization: Why - What - How?
- Making Culture A Key Competitive Asset – How?
"I probably would have to pay 16 consultants to get the kind of great information I get from the Round Tables and the people in my group."
"ABL has been a great pay-off for me and I have found great value. It has brought me help in financing the company, resolving financial issues, and customer problems. And it’s served for personal growth, too."
"The big thing that ABL provides to us is that it’s companies of like interests, as opposed to other types of groups that have CEOs with maybe very divergent interests."
"The best thing for me about ABL are the great people in the Organization. It’s a caring group of people, they are very open in sharing their own problems, and that leads to an environment where you can share your problems back. And they’re non-judgmental. They’ll give you the best advise they can. You can take it or not."